GLORIUNA WEST
Dallas,TX
Summary
Motivated and results-driven team leader with a strong background in customer service, retail operations, and team collaboration. Proven ability to manage responsibilities efficiently in fast-paced environments while maintaining high standards of service. Demonstrates strong leadership, effective communication, and a commitment to operational excellence. Currently pursuing higher education with a focus on business and leadership development.
Overview
5
5
years of professional experience
Work History
Beauty Expert / Specialty Sales Team Lead
Target
Dallas, TX
02.2025 - Current
- Delivered personalized beauty consultations, including skin assessments and product recommendations
- Drove sales through upselling, cross-selling, and strong client relationship building
- Led and trained team members on product knowledge, sales techniques, and customer service standards
- Coordinated inventory management, stock replenishment, and accuracy checks
- Maintained high standards of customer service through active listening and issue resolution
Crew Member/Cashier
Subway
Hattiesburg, MS
04.2024 - 01.2025
- Streamlined inventory management by monitoring stock levels and minimizing waste.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Increased speed of service through effective multitasking and time management skills.
- Trained new hires on food-safety procedures and front-counter etiquette, improving shift readiness and strengthening team reliability.
- Performed temperature and quality checks on deliveries, documenting findings to maintain compliance with health standards and prevent spoilage.
Orientation Leader
Hinds Community College
Raymond, MS
10.2021 - 07.2023
- Welcomed and checked in new students and their families for their designated orientation program.
- Coordinated campus tours, showcasing facilities and promoting college services effectively.
- Organized workshops addressing student concerns, promoting academic success, and engagement.
Resident Assistant
Hinds Community College
Raymond, MS
08.2021 - 07.2023
- Managed administrative tasks, maintenance requests, the room change process, and incident reports.
- Collaborated with campus resources to connect residents with academic support services, promoting student success.
- Designed a peer-led conflict mediation program, reducing repeat roommate disputes and improving community cohesion through structured dialogue and follow-ups.
Education
Bachelor's Degree -
The University of Southern Mississippi
Hattiesburg, MSAssociate's Degree -
Hinds Community College
Raymond, MSHigh School Diploma - undefined
Raymond High School
Raymond, MS01.2021
Skills
- Customer Service
- Training & Development
- Team management
- Retail experience
- Marketing
- Social Media
COMMUNITY SERVICE
- Volunteered at McCoy Elementary
- The Manna House
- Oasis Health and Rehab
- Mission Arlington
Timeline
Beauty Expert / Specialty Sales Team Lead
Target
02.2025 - Current
Crew Member/Cashier
Subway
04.2024 - 01.2025
Orientation Leader
Hinds Community College
10.2021 - 07.2023
Resident Assistant
Hinds Community College
08.2021 - 07.2023
High School Diploma - undefined
Raymond High School
Bachelor's Degree -
The University of Southern Mississippi
Associate's Degree -
Hinds Community College