Glory Hope
Loveland,CO
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
6
6
years of professional experience
Work History
Managerial Admin Assistant
Monarch Dermatology & Surgery
12.2022 - Current
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Created culture values & mission statement.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
Room Service Attendant & Cook
Banner Health - Mckee Hospital
12.2020 - 12.2022
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Barista
Barnes & Noble
03.2018 - 08.2020
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Bachelor of Science - Psychology
Colorado Christian University
05.2021
Skills
- Office Administration
- Corporate Procedures
- Attention to Detail
- Active Listening
- Excellent Communication
- Team building
- Documentation and Recordkeeping
- Analytical Thinking
My Clifton Strengths
Adaptability | Empathy | Harmony | Developer | Includer
References
Celeste Hernandez
Manager at Monarch Dermatology
(970)-215-2608
manager@monarchdermco.com
3451 Mountain Lion Drive
Loveland, CO 80537
Celeste is my current manager at Monarch Dermatology. She can provide insights into my professional development as an administrative assistant, highlighting my contributions to company's culture and mission.
Jason Alvarez
Manager at Banner Health
(303)-513-2355
jason.alvarez@bannerhealth.com
Jason was my manager at Banner Health, where he played a crucial role in training me for positions as a cook and room service attendant. He can provide valuable insights into my skills development and performance in these roles.
Timeline
Managerial Admin Assistant
Monarch Dermatology & Surgery
12.2022 - Current
Room Service Attendant & Cook
Banner Health - Mckee Hospital
12.2020 - 12.2022
Barista
Barnes & Noble
03.2018 - 08.2020
Bachelor of Science - Psychology
Colorado Christian University
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