Summary
Overview
Work History
Education
Skills
Assessments
Languages
Timeline
Generic

Glyn Wilchou Igiraneza

Summary

Quality-oriented, self driven, really good work ethic and a proven knowledge of computer literacy. Aiming to leverage my abilities to successfully fill the Employee role at your company. Frequently praised as focused and hard working by my peers, i can be relied upon to help your company achieve its goals.

Overview

5
5
years of professional experience

Work History

Flex Counter Representative

HERTZ
06.2022 - 12.2023
  • Enhanced customer experience by providing efficient and friendly service at the counter.
  • Handled customer complaints professionally, resolving issues swiftly to maintain satisfaction levels.
  • Provided accurate information on products and services, resulting in increased sales and trust from customers.
  • Maximized revenue by recommending appropriate rental products and upselling services to customers.

Rental Assistant

Berlin City Auto Group
05.2021 - 12.2021
  • Managed rental agreements and ensured accurate documentation for smooth property transitions.
  • Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
  • Arranged for cleaning and upkeep to keep rentals presentable for potential tenants.

Auto Detailer

Berlin City Auto Group
06.2019 - 04.2021
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.

Crew Member

McDonald's
07.2018 - 03.2019
  • Grill team member, prepare food items and cook using proper safety precautions and sanitary measures, collect and return dirty dishes to wash.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Education

South Portland High school
South Portland, ME

Skills

  • Computer Literacy
  • Customer Service Excellence
  • Upselling Strategies
  • Active Listening
  • Customer Education
  • Inventory Management
  • Product Knowledge
  • Professionalism
  • Problem Solving
  • Attention to Detail
  • Critical Thinking
  • Transaction Processing
  • Self-motivation

Assessments

Inside sales, Proficient, 01/01/22, Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Languages

French
Native or Bilingual

Timeline

Flex Counter Representative

HERTZ
06.2022 - 12.2023

Rental Assistant

Berlin City Auto Group
05.2021 - 12.2021

Auto Detailer

Berlin City Auto Group
06.2019 - 04.2021

Crew Member

McDonald's
07.2018 - 03.2019

South Portland High school

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Glyn Wilchou Igiraneza