Summary
Overview
Work History
Education
Skills
Timeline
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Fauz M. Khan

4292 Marly Garden Lane Fairfax,VA

Summary

Committed and hardworking IT Systems and Operations Management professional seeking to apply broad foundation in IT technology principles while providing operations support. Successful completion of advanced academic projects demonstrating Information Systems support capability. Dedicated to resolving issues and providing excellent support to clients in fast-paced environment.

Overview

10
10
years of professional experience

Work History

Amazon Flex Driver

Amazon
01.2023 - Current
  • Handled packages responsibly, reducing instances of damage or loss during transit.
  • Increased customer satisfaction with timely deliveries and accurate package handling.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Adapted quickly to changes in delivery routes or assignments, demonstrating flexibility in meeting business needs.
  • Prioritized urgent delivery requests to ensure time-sensitive packages arrived as expected without compromising regular deliveries' timeliness.

Sales Floor Associate

Target
Falls Church, VA
09.2019 - 12.2019
  • Conducted regular assessments of sales floor stock levels, ensuring timely replenishment with backstock merchandise.
  • Resolved customer issues by locating difficult-to-find products at various locations to ensure customer satisfaction.
  • Implemented up-selling strategies to boost revenue by recommending accessories and complementary purchases.
  • Arranged merchandise in appealing and orderly manner to enhance sales.
  • Initiated conversations with browsing customers to understand their buying preferences.

Cashier

Target
Springfield, VA
10.2014 - 01.2018
  • Greeted and assessed customer requirements.
  • Performed accurate cash, check, and credit card transactions using cash register.
  • Responded promptly and efficiently to customer inquiries and requests.
  • Took initiative during slow times to restock and complete supervisor-assigned tasks.
  • Collaborated within team to address guest concerns with positivity and helpfulness.

Education

Bachelor of Science - Information Systems And Operations Management

George Mason University
Fairfax, VA
05.2024

Associate of Science - Business Administration

Northern Virginia Community College
Annandale, VA
05.2018

Skills

  • Customer service
  • Communication skills
  • Computer literacy
  • Data Analysis Skills
  • Microsoft Excel
  • Attention to detail
  • Data entry
  • Reliable work style
  • Typing
  • Software development

Timeline

Amazon Flex Driver

Amazon
01.2023 - Current

Sales Floor Associate

Target
09.2019 - 12.2019

Cashier

Target
10.2014 - 01.2018

Bachelor of Science - Information Systems And Operations Management

George Mason University

Associate of Science - Business Administration

Northern Virginia Community College

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Fauz M. Khan