Kiana Gordon
Brooklyn,NY
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting.
Overview
6
6
years of professional experience
Work History
Paraprofessional
Department Of Education
Long Island City, NY
09.2019 - Current
- Promote student learning by providing individualized and small group support to reinforce classroom topics
- Physically and verbally interact with students to engage individuals and groups throughout day
- Perform diverse tasks for teachers, including clerical support, classroom management and document coordination
- Collect documentation on student behaviors, interventions, and results
- Impute data of student behaviors, interventions, and results into excel
- Observe students to supply teachers with feedback regarding potential learning blocks and opportunities for support
- Communicate effectively with parents about student needs to garner additional support
- Provide feedback on individual actions, behaviors and verbal responses
- Tutor and support students individually and in groups of up to ten by reteaching and reviewing lesson concepts
- Conduct small group and individual classroom activities based on differentiated learning needs.
Medical Assistant
Asisa
Brooklyn, NY
02.2021 - 12.2023
- Organize charts, documents and supplies to maintain team productivity.
- Secure patient information and maintained patient confidence by completing and safeguarding medical records.
- Prepare treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assist with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Perform preliminary physical tests to accurately record results in patient history summary.
- Administer rapid tests for COVID and strep to help clinical staff assess conditions.
- Educate patients about medications, procedures and physician's instructions.
- Interview and engage patients to obtain medical history, chief complaints and vital signs.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintain inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Efficiently perform insurance verification and precertification and pre-authorization functions.
Lead Teaching Assistant
Department Of Education
Long Island City, NY
02.2021 - 06.2021
- Supervised students both inside and outside of the classroom.
- Facilitated small group instruction sessions to help reinforce or remediate material taught in class.
- Encouraged collaboration among students through cooperative learning activities.
- Created a safe learning environment by monitoring student interactions and intervening when necessary.
- Attended faculty meetings to discuss strategies for improving student performance.
- Developed effective communication strategies between home and school personnel regarding student progress.
- Utilized technology tools such as computers, interactive whiteboards, tablets., to enhance instruction.
- Participated in professional development opportunities related to teaching practices.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Assisted teachers with lesson preparation and curriculum implementation.
- Worked one-on-one with special needs students to help navigate through school challenges.
Veteran Affairs
Brooklyn College
Brooklyn, NY
09.2017 - 05.2018
- Provided friendly and professional assistance to college veterans.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Assisted veterans in preparing forms, documents and applications for benefits.
- Trained office professionals on administrative procedures to keep file handling consistent and accurate.
- Delivered messages and ran errands.
- Answered telephones, directed calls and took messages.
- Typed, formatted and edited correspondence and other documents.
- Reviewed files, records and other documents to obtain information or respond to requests.
Education
BBA - Finance, American History
CUNY, Baruch College
12.2023
coursework in cybersecurity and computer information system. -
Skills
- Proficiency of Excel
- Proficiency in Microsoft Word
- Proficiency in Microsoft PowerPoint
- Knowledge of Access
- Knowledge of Tableau skills
- Clear Communication
- Time Management
- Critical Thinking
Timeline
Medical Assistant
Asisa
02.2021 - 12.2023
Lead Teaching Assistant
Department Of Education
02.2021 - 06.2021
Paraprofessional
Department Of Education
09.2019 - Current
Veteran Affairs
Brooklyn College
09.2017 - 05.2018
BBA - Finance, American History
CUNY, Baruch College