GODFRED ASANTE
Phoenix,USA
Summary
Committed to continuous learning and skill development in all related fields. Effective learner who thrives on contributing to team efforts and prioritizing physical and mental well-being. Self-directed and proactive approach consistently delivers exceptional results in both independent and collaborative work environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Experience Team Member
Walt Disney World Company
05.2024 - Current
- Provided guests with detailed information on show schedules, character locations, and visitation times to enhance their park experience.
- Delivered audience control services, managing challenging guest interactions with professionalism and poise.
- Ensured the safety and well-being of character performers and guests through proactive measures and situational awareness.
- Collaborated with photographers to capture memorable moments while maintaining show quality and character integrity.
- Set up and removed stanchions, ropes, and poles to create safe and organized viewing areas for shows and character meet-and-greets.
- Assisted character performers in costume preparation, ensuring they were ready for scheduled appearances.
- Retrieved and arranged strollers to support guest convenience and maintain orderly public areas.
- Worked in outdoor environments for extended periods, demonstrating resilience and adaptability in varying weather conditions.
Civil Engineer (HVAC/R)
United States Air Force Reserve
07.2019 - Current
- Engineered and executed solutions to sustain and enhance infrastructure at existing sites, ensuring optimal functionality and resilience.
- Computed load and grade specifications for drainage systems and structural support, ensuring effective and efficient project outcomes.
- Partnered with emergency management agencies to deliver timely disaster response, damage assessments, and technical expertise during crises.
- Oversaw maintenance of critical systems, including pumps, wastewater operations, and commercial HVAC/R units, ensuring consistent operational performance.
- Trained and mentored team members by conducting skill-focused training sessions, fostering readiness, and delivering actionable feedback to improve performance.
- Directed conceptual design projects, coordinating with multidisciplinary teams to achieve project objectives while managing tasks and contributing technical expertise.
- Advised leadership on policy implementation and executed strategic decisions, facilitating seamless alignment with organizational goals.
- Guided team members in career advancement, providing mentorship and identifying opportunities to align professional growth with organizational needs.
- Enforced high standards of discipline, ensuring mission-critical objectives were met with precision and efficiency.
Supervisor
West Virginia University, Employment Services
08.2021 - 09.2022
- Boosted loyalty and retained customers by resolving diverse concerns during operations
- Oversaw team co-workers expertly supporting guests and promote sports program offerings
- Prepared for special groups and customers by implementing personalized plans with staff
- Trained new workers on service policies, safety requirements and specifics of activities
- Maintained excellent attendance record, consistently arriving at work on time
Education
Bachelor of Arts - Criminology, Photography
West Virginia University
Morgantown, WV05.2024
Airmen Leadership School - undefined
Arizona State University
Tempe, AZ12.2023
Mechanical and Electrical Technology -
Community College of The Air Force
Tempe, AZ06.2020
High School Diploma - undefined
Hillsborough High School
Hillsborough, NJ06.2018
Skills
- Training and Development
- Organization and Time Management
- Forklift 6k and 10k
- Analytical and Critical Thinking
- Maintenance and Repair
- Guest Engagement and Communication
- Conflict Resolution and Audience Control
- Safety and Operational Support
- Organizational Skills and Attention to Detail
- Resilience in High-Pressure Environments
- Show Quality and Brand Integrity
Certification
- First Aid/CPR Certified
- Personal Management Certification
- EPA (Environmental Protection Agency) Universal Certified
- Weapons Certification M4/M16
Languages
Twi
Professional Working
Timeline
Guest Experience Team Member
Walt Disney World Company
05.2024 - Current
Supervisor
West Virginia University, Employment Services
08.2021 - 09.2022
Civil Engineer (HVAC/R)
United States Air Force Reserve
07.2019 - Current
Airmen Leadership School - undefined
Arizona State University
High School Diploma - undefined
Hillsborough High School
- First Aid/CPR Certified
- Personal Management Certification
- EPA (Environmental Protection Agency) Universal Certified
- Weapons Certification M4/M16
Bachelor of Arts - Criminology, Photography
West Virginia University
Mechanical and Electrical Technology -
Community College of The Air Force
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