Dedicated customer service representative knowledgeable about diagnosing technical problems and servicing computers. Excellent communication and interpersonal skills. Familiar with industry standards and requirements.
Overview
1
1
year of professional experience
Work History
Dishwasher
The Lamp Post Inn
06.2023 - 07.2023
Followed supervisor instructions to complete tasks on time.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Stepped into additional roles during busy times to boost coverage of important stations.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Student Caller
Rochester Institute Of Technology, RIT
02.2023 - 05.2023
Updated alumni information and keyed all contact details into database, maintaining high levels of accuracy and efficiency.
Proposed fundraising opportunities to potential donors to increase sources of funding.
Developed and implemented marketing campaigns targeting donors.
Planned and implemented fundraising events.
Developed and maintained courteous and effective working relationships.
Slot Attendant
Peldon S.A
06.2022 - 07.2022
Dispensed machine payouts and provided change for players.
Connected with guests on personal level to build loyalty.
Repaired problems and maintained machines in good working order.
Handled money, ticket and chips exchanges for customers.
Supervised and maintained overall slot machine functionality and expediently reported repair needs to maintenance staff for quick resolution.
Monitored slot machines on casino floor for signs of fraud or player misuse.
Calculated and verified value of players' winnings or losses.
Education
Bachelor of Science - Computer Engineering Technology
Rochester Institute of Technology
Rochester, NY
05.2027
High School Diploma -
Quisqueya Christian School
Port-Au-Prince, Haiti
05.2022
Skills
Floor Scrubbing
Multitasking Abilities
Kitchen Equipment Use
Performance Improvement
Customer Experience
Serving Customer Needs
Technical Support
Student Services
Communication
Languages
English
Native or Bilingual
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Additional Information
Programming Languages
C++
Timeline
Dishwasher
The Lamp Post Inn
06.2023 - 07.2023
Student Caller
Rochester Institute Of Technology, RIT
02.2023 - 05.2023
Slot Attendant
Peldon S.A
06.2022 - 07.2022
Bachelor of Science - Computer Engineering Technology
Rochester Institute of Technology
High School Diploma -
Quisqueya Christian School
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