Godwin Terry Gomes
Malad West,India
Summary
Dynamic leader with a proven track record at Princess Cruises Line, enhancing guest satisfaction and streamlining operations. Skilled in MS Office and adept at multitasking, I've successfully managed diverse team needs and guest services, significantly improving efficiency. Renowned for creativity and a positive attitude, I excel in high-pressure environments, consistently delivering exceptional results.
Overview
21
21
years of professional experience
Work History
Asst Purser – Presently working as Night Manager
Princess Cruises Line by Carnival Corporation & PLC
10.2024 - 03.2025
- Offer assistance to the individual needs and requests of all guests
- Ensure guest needs are responded to in a timely and efficient manner
- Always maintain guest and teammates confidentiality
- Conduct self in a friendly and attentive manner during all guest and teammates encounters
Asst Purser – worked as Guest Services Supervisor & Night Manager
Princess Cruises Line by Carnival Corporation & PLC
09.2019 - 10.2024
Administrative Assistant
Girish Pharmaceutical Distributors
08.2021 - 03.2021
- Handling delivery
- Salary position
- Attendances
- Next day orders positions for delivery staff
- Travel expenses & Petty cash (all expenses)
- During Covid Pause
Jr Asst Purser – worked as Guest services officer & Crew Agent
Princess Cruises Line by Carnival Corporation & PLC
02.2016 - 09.2019
Room Division Coordinator
Princess Cruises Line
12.2009 - 11.2015
- Obtains patient information to assign, control, and log appropriate service accommodations
- Responsible for all aspects of Group accurately maintaining/updating Group Blocks for inventory management, running weekly, monthly Logs
General Galley Cleaner
Princess Cruises Line
03.2007 - 12.2009
- Supported kitchen and wait staff team by operating commercial Galley equipment dishwashing machine to clean, sanitize and dry dishes for and during service
- Operated machinery according to company and manufacturer standards with ability to correctly measure proper levels of detergent and sanitizer
Hotel Department
The Resort 5 Star Deluxe Hotel
Mumbai, India
05.2005 - 10.2006
- Managing Guest Service Office, Hotel Operation, Cash Handling, Room Service and Housekeeping Operation, Responsible for doing inventory of Restaurant Equipment’s
Salesman
Shopper Stops
Malad, India
05.2004 - 05.2005
- Worked As Salesman and Being Responsible for Inventory of the Products
Deejay Jockey
Shocks ‘n’ WaveZ Production
- Accomplished DJ with 9+ years of experience
- Seeking to wow customers and crowds for outdoor party source
- DJ’d + 200 events with 200 to 400 guests each
- Create unique playlists for more than 300 guests based on requirements-gathering conversation received many comments of thanks from clients praising DJ skills and friendliness
- Part Time
Education
FYBC - Second Class
Prakash Degree Collage of Commerce
Mumbai01.2005
HSC - Second Class
St Anne’s Junior Collage
Mumbai01.2004
SSC - Second Class
St Anthony high school
Mumbai01.2002
Crash Course - Food & Beverage
SOPHIA –Shree Basant Kumar Somani Memorial Polytechnic
MumbaiSkills
- MS Office
- Word
- Microsoft Edge
- Outlook
- Microsoft Teams
- Word processing software
- Spreadsheet software
- Presentation software
- Data entry
- Collaboration
- Resourcefulness
- Self-motivation
- Adaptability
- Positive attitude
- Multitasking
- Leadership
- Creativity
Hobbies and Interests
- Sports activities
- Football
- Watching Horror Movies
- Outdoor Games
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 04/20/84
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Roman Catholic
Timeline
Asst Purser – Presently working as Night Manager
Princess Cruises Line by Carnival Corporation & PLC
10.2024 - 03.2025
Administrative Assistant
Girish Pharmaceutical Distributors
08.2021 - 03.2021
Asst Purser – worked as Guest Services Supervisor & Night Manager
Princess Cruises Line by Carnival Corporation & PLC
09.2019 - 10.2024
Jr Asst Purser – worked as Guest services officer & Crew Agent
Princess Cruises Line by Carnival Corporation & PLC
02.2016 - 09.2019
Room Division Coordinator
Princess Cruises Line
12.2009 - 11.2015
General Galley Cleaner
Princess Cruises Line
03.2007 - 12.2009
Hotel Department
The Resort 5 Star Deluxe Hotel
05.2005 - 10.2006
Salesman
Shopper Stops
05.2004 - 05.2005
Deejay Jockey
Shocks ‘n’ WaveZ Production
FYBC - Second Class
Prakash Degree Collage of Commerce
HSC - Second Class
St Anne’s Junior Collage
SSC - Second Class
St Anthony high school
Crash Course - Food & Beverage
SOPHIA –Shree Basant Kumar Somani Memorial Polytechnic
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