GOHAR TAYLOR
Fredericksburg,VA
Summary
Personable Hospice Liaison familiar with local communities looking to promote positive business relations with vendors and clients. Specialties include developing partnerships and collaborative agreements through negotiation and ensuring all services are delivered effectively. Strong skills in time management and prioritizing tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Hospice Marketing and Sales Liaison
Affinity Care of Virginia
Fredericksburg, VA
07.2023 - 05.2024
- Conducts daily marketing activities including collaborating with the Administration in the establishment and implementation of marketing initiatives.
- Monitors allocations of resources according to budgetary limitations.
- Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projects.
- Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel.
Sales Executive - Remote
HILTON GRAND VACATION
Virginia Beach, VA
11.2020 - 06.2023
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Developed and supervised marketing campaigns and events to maximize revenue and corporate objectives
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Contacted current and potential clients to promote products and services.
Marketing Manager
DIAMOND RESORTS
Williamsburg, VA
11.2018 - 11.2020
- Identified, hired, and trained highly qualified staff by teaching best practices, procedures, and sales strategies
- Developed and managed the recruitment process, sourcing as many as twenty candidates each year to fill key positions
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
- Created marketing policies and procedures, evaluating, and revising them to maximize team efforts
- Resolved customer inquiries, questions, and concerns to consistently offer quality service and meet performance benchmarks.
Store Manager
T-Mobile
Williamsburg, VA
01.2017 - 01.2019
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions
- Consistently earned top performer out of twenty-five sales team members for exceeding sales goals.
Marketing Coordinator
DIAMOND RESORTS INTERNATIONAL
Williamsburg, VA
09.2011 - 01.2017
- Assisted the Marketing and Sales Department in setting appointments for sales presentations
- Prequalified prospective clients to ensure they meet the established guidelines and provide the proper documentation to attend the presentation
- Generated sales by prospecting leads, cold-calling, and assisting customers with area attractions
- Built strong professional relationships through the identification of client needs, which increased overall sales opportunities
- Exceeded personal and departmental sales goals utilizing owner-generated leads, by performing and implementing outstanding customer service initiatives.
Skills
- Positive
- Successful
- Punctual
- Enthusiastic
- Public relations
- Influencing skills
- Self-motivated and assertive
- B2B Sales experience
- Emotional intelligence
- Negotiation and closing skills
- Account Management
- Excellent written and communication skills
Certification
Professional in Human Resources (PHR) Certification
Timeline
Hospice Marketing and Sales Liaison
Affinity Care of Virginia
07.2023 - 05.2024
Sales Executive - Remote
HILTON GRAND VACATION
11.2020 - 06.2023
Marketing Manager
DIAMOND RESORTS
11.2018 - 11.2020
Store Manager
T-Mobile
01.2017 - 01.2019
Marketing Coordinator
DIAMOND RESORTS INTERNATIONAL
09.2011 - 01.2017