Gold Awar
Waterford,MI
Summary
Hardworking and Detailed oriented individual with experience in the retail/ customer care and healthcare fields. Seeking to apply knowledge and experience into a role as Front Desk Receptionist.
Overview
6
6
years of professional experience
Work History
Cashier/shroom Tender
Spores Detriot
03.2023 - Current
- Supervised company accounting records and managed advertising budgets.
- Controlled all primary communications sources (phone, email, text messaging systems) for clients, processing over 20+ phone calls daily ensuring in a boost of customer retention and satisfaction for the business.
- Providing excellent costumer service skills, welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Receptionist
Revive Medical Spa
01.2022 - 02.2023
- Engaged in 100+ daily customer interactions which resulted in high customer satisfactions and quick process times
- Reformatted company organization processes which was an overhaul of client tracking and key organization documents which resulted in a 40% reduction in lost files and documents
Cashier
WaWA
01.2019 - 03.2020
- Processed high volume of customer transactions leading to high client engagement completions during shifts
- Reconciled cash collections made during shift resulting in accurate cash counts
- Managed nightly product placement protocols creating a reduction in inventory loss of 25%
Education
HighSchool DIPLOMA -
06.2017
Skills
- Budgeting
- Proficient with POS systems
- Excellent interpersonal and communication Skills
- Poised under pressure
- Customer Care
Timeline
Cashier/shroom Tender
Spores Detriot
03.2023 - Current
Receptionist
Revive Medical Spa
01.2022 - 02.2023
Cashier
WaWA
01.2019 - 03.2020
HighSchool DIPLOMA -
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