Proven ability to work in a multidisciplinary, fast-paced and spare of the moment changing environment. Expert in providing administrative support services, customer satisfactions and . medical care under the direction of registered nurses and doctors. Adept in patient care, work in a stressful situation and communication.
Work History
T3 Shelter Nurse
Maxim Healthcare/(San Diego County)
San Diego, CA
01.2022 - 04.2022
Providing communicable disease prevention and non-communicable disease management education, resources, and guidance to shelter staff and residents. • Assisting clients in understanding how COVID-19. impacted their physical health and mental well-being.
• Reporting communicable disease outbreaks to San Diego Department of Public Health.
Initiate isolation/quarantine protocols for clients with COVID-19.
• Assisting with disease surveillance activities (e.g. contacting hospitals & health care providers regarding signs of infectious diseases, communicable diseases, or reportable communicable diseases). •
Monitor client population’s health (presence of chronic disease, communicable disease and injuries). • Evaluating client’s past medical history and pre-existing conditions that may have been exacerbated by COVID-19 emergency or occupancy in shelter.
NURSE
MPF Federal Federal Contractor Remote COVID, Results Call Center, LICENCESED VOCATIONAL
San Diego, CA
01.2021 - 03.2021
Average hours per week: fulltime (40 hours weekly)
Received inbound calls from patients who had recently been tested for COVID-19 at a testing location in their state of residence,
Placed outbound calls to patients for follow up regarding testing,
Worked in company proprietary electronic health record to review lab results and notify patient of results
Interfaced with patients via telephone and answer inquiries in alignment to CDC guidance
Maintained professional demeanor and service-oriented patient focus to prioritize the patient experience
Possessed the ability to multitask, and using best judgment when to seek additional input from leadership
Participated in special projects, initiatives, and other job duties as needed.
LICENSED VOCATIONAL NURSE
Department of Army, Army Health Clinic
Kaiserslautern
06.2016 - 12.2019
Average hours per week: fulltime (40 hours weekly)
LICENSED VOCATIONAL NURSE
Platinum Business Corporation, Naval Outpatient Clinic Naval Air Station
North Island, CA
09.2014 - 07.2016
Average hours per week: fulltime (40 hours weekly)
LICENSED VOCATIONAL NURSE
Veterans Affairs, Outpatient Clinic
Mission Valley, CA
1 1 - 09.2014
Engaged in providing direct nursing care service to veterans utilizing ambulatory patient community serviced by Primary Care Clinic
Analyzed, initiated and directed subordinates in the delivery of routine nursing measures
Successfully served as front-line customer service representative
Controlled and facilitated patient flow and provided coverage throughout the clinic spaces
Managed oral medication, provided subcutaneous, intradermal, immunizations and intramuscular injection to service line patients
Provided reporting and recording of any reaction to medication and treatment and immediately informed the Physician
Carried out behavioral health reminders and assessments, when positive findings presented consulted with the appropriate health care team members
Supervised and conducted diabetic teaching including information about diet, glucometer machine, insulin as well as the information about the importance of medication and exercise compliance
Effectively provided advice to patients by clinical regulations and guideline.
LICENSED VOCATIONAL NURSE
Navy Tricare Outpatient Clinic
Chula Vista, CA
06.2010 - 11.2011
Average hours per week: fulltime (40hours weekly)
Engaged in providing direct nursing care service to veterans utilizing ambulatory patient community serviced by Primary Care Clinic
Analyzed, initiated and directed subordinates in the delivery of routine nursing measures
Successfully served as front-line customer service representative
Controlled and facilitated patient flow and provided coverage throughout the clinic spaces
Managed oral medication, provided subcutaneous, intradermal, immunizations and intramuscular injection to service line patients
Provided reporting and recording of any reaction to medication and treatment and immediately informed the Physician
Apportioned appointments with written triage guidelines
Checked and prepared the readiness of laboratory, request on X-ray apparatus and other forms needed to carry out doctors' orders via various computer systems, to include AHLTA and CHCS
Used lab computer to retrieve laboratory results on patients
Effectively provided advice to patients by clinical regulations and guideline
Recorded information and advice are available in inpatient record.
LICENSED VOCATIONAL NURSE, student nurse
11.2008 - 01.2010
MANAGEMENT ASSISTANT
Commander Fleet and Industrial Supply Center
San Diego, CA
06.2008 - 01.2009
Average hours per week: fulltime (40 hours weekly)
Managed all division administrative support functions following military publications, directives adhering policies and procedures
Served as Division Training Coordinator, Facilities Management point of contact for placing trouble calls and tickets for building maintenance, telephone services, and repairs
Created and maintained an excellent rapport with co-workers, military personnel, administrators, and command staff at all levels
Developed excellent customer relations with external support commands maintained the high level of service
Prioritized appointments and ensured no conflicting meetings or appointments as Management Division Chief
Developed and implemented a tickler tracking system that was composed of upcoming and pending command projects, meetings, training and travel assignments
Reduced overdue projects, allowed management to track manpower ensuring there was always adequate staffing not to comprise mission requirements
Created and maintained the roster of active and terminated employees to include tenant activities within a database for manpower reviews
Posted and routed all upcoming training opportunities that would benefit the west coast housing staff; Produced all training arrangements on behalf of candidates that were nominated to attend training
Made the excellent purchase of goods and commodities as a recently Accredited Purchasing Agent (APA) with the proven track of the record
Engaged in purchasing for Division of 200 employees and our liaison offices in Jacksonville, Fl., Norfolk, VA., and Pearl Harbor, HI., and Bremerton, WA
Effectively performed basic accounting and bookkeeping associated with procurement and department funds in support of Production Department accounting staff
Controlled budgets for expenditure appropriateness and sufficient funds for purchasing
Coordinated all approval process for major purchases (>$30K) in conjunction with the Department Administrator.
SECRETARY
Naval Medical Center
San Diego, CA
06.2000 - 06.2001
Average hours per week: full-time (40 hours weekly)
Served as personal secretary for the Director, of the Breast Health Center, typed personal correspondence regarding clinic business; inter-departmental and inter-hospital business and official Navy correspondence
Transcribed and typed professional medical correspondence, reports, case summaries, memorandums, research papers, protocols, and related materials
Explored, wrote, typed and edited Breast Health Center quarterly newsletter ensuring the high-quality product which was disseminated to over 1,000 persons
Composed letters, memorandums, and other material when required into final format
Received office visitors and telephone calls to the office, determined the nature of the request and directed callers to appropriate staff or personally provided the information desired
Assembled statistics from different reports submitted and completed the bimonthly Quality Assessment and Improvement Report for the Department
Maintained, reordered and tracked costs and orders placed for the clinic
Government credit card holder.
SECRETARY
, HI
1 1 - 11.2000
To the Commanding Officer, Military Entrance Processing Station (MEPS)
Actively participated in the management of the MEPS by performing routine administrative, supply and miscellaneous clerical work
Used sound judgment to resolve any problems associated with the administrative and clerical work of the office
Received calls, greeted visitors and directed to the Commander or other staff members only those contacts needing their attention or action
Maintained Commander’s calendar and scheduled appointments based on knowledge of supervisor’s interest and commitments
Developed and maintained suspense records for all correspondence and action documents and followed-up to ensure a timely reply or action was done
Assembled, prepared in final forms all types of documentation and forms incident to office management
Prepared travel request and all associated actions and documentation
Served as liaison between the MEPS and servicing civilian personnel and civilian pay offices
Maintained civilian personnel and civilian pay regulations
Supervised command conference to be held in the San Diego area for annual conferences
Located and utilized resources available to coordinate all needs such as lodging accommodations, conference rooms, food and beverage, and training materials that would be needed for conferences
Commander in Chief, U.S
Pacific Command, Camp Smith
ADMINISTRATIVE ASSISTANT
U.S. Army Corps of Engineers
Jacksonville, FL
06.2007 - 1 1
Average hours per week: full-time (40 hours weekly)
Served as the principal administrative assistant for the branch and provided support and management to the Assistant Division Chief/Branch Chief of Enforcement and Special Projects Branch, Chief of Enforcement Section, and 20 Project Managers
Processed travel orders and funding documents via the Corps of Engineers Financial Management System
Provided smooth office operations by implementation of established procedures and useful problem-solving experience
Served as liaison between the office and the public through genuine care, regulatory instruction, and consistent telephone support
Helped in preparation of project documents, proposals, administrative files, and monthly reports
Managed and scheduled travel arrangement with government contracted travel offices, such as airline, rental car, and hotel reservations
Composed and organized outstanding weekly and monthly work order reports.
SECRETARY
U.S. Army Corp of Engineers
Vandenberg, CA
05.2007 - 1 1
Average hours per week:, (40 hours weekly)
Created and maintained highly proper supporting budget functions with responsibility for accounting documents such as purchase requests, supply request and funding obligations utilizing the Corp of Engineers Financial Management System (CEFMS)
Assembled, prepared and submitted office report of staff time charges, and maintained personnel time cards
Served as liaison between the servicing civilian personnel and civilian pay offices
Communicated with department heads and answered inquiries via telephone concerning the status of documents
Managed the civilian awards and personnel actions, coordinating with servicing civilian personnel offices
Created general correspondence using cross-references and indexing materials and other correspondence programs thanks to the gained knowledge of administrative functions
Provided high customer service satisfaction, processed new contracts utilizing the Resident Management Systems (RMS) program, set up new agreements within RMS and maintained customer accounts
Scheduled and organized meetings and conferences for subordinates and supervisors
Provided payment invoices and training request via electronic financial systems as government credit card holder.
SECRETARY
Naval West Coast Housing
San Diego, CA
06.2006 - 1 1
Average hours per week: full-time (40 hours weekly, military spouse)
Successfully served as Secretary to West Coast Housing Projects Officer
Developed excellent customer relations with external support commands maintained the high level of customer service
Developed a system to ensure quarterly updates to Command Point Papers for all housing areas within the Pacific Coast
Created and implemented a tickler tracking system that was composed of upcoming and pending command projects, meetings, training and travel assignments
Reduced overdue projects, allowed management to track human resources ensuring there was always adequate staffing not to comprise mission requirements
Posted and routed all upcoming training opportunities that would benefit the west coast housing staff
Provided all training arrangements for staff
Created all training arrangements on behalf of candidates that were nominated to attend training.
SECRETARY
Department of Defense Public Affairs
06.2004 - 1 1
Average hours per week: full, time (40 hours weekly, military spouse),
Provided specialized administrative duties and secretarial support for international and US media queries
Managed media and internal events with Pacific Command and 40 countries
Labored directly with outside agencies to coordinate itineraries, agendas, schedule arrangements
Supervised office schedules for four action officers for meetings, social functions, and travel
Organized and managed accurate and up to date file system, improved maintenance of records and security of sensitive information
Controlled a myriad of tasks simultaneously under extreme pressure stress
Provided developing and coordination of outstanding weekly and monthly work order reports.
Education
Bachelors of Health Science - Emphasis in Public
EXCELSIOR COLLEGE
Masters of Health Science-Public Health Degree - undefined
EXCELSIOR COLLEGE
Licensed Vocational Nurse, Board of Vocational Nursing California -
Kaplan College
San Diego, CA
11.2009
Associates of Liberal Arts - undefined
ALLAN HANCOCK COLLEGE, Kaplan College
04.2019
NCLEX - undefined
Panel of Judges
2010
Skills
CORE SKILLS AND COMPETENCIES
Service Orientation
Speaking
Social Perceptiveness
Active Listening
Communication
Leadership
Teamwork
Training
Mentorship
Coordination
Personnel Service
Monitoring
Critical Thinking
Reporting
Cooperation
Adaptability
Planning
Organization
Reading Comprehension
Time Management
Timeline
T3 Shelter Nurse
Maxim Healthcare/(San Diego County)
01.2022 - 04.2022
NURSE
MPF Federal Federal Contractor Remote COVID, Results Call Center, LICENCESED VOCATIONAL
01.2021 - 03.2021
LICENSED VOCATIONAL NURSE
Department of Army, Army Health Clinic
06.2016 - 12.2019
LICENSED VOCATIONAL NURSE
Platinum Business Corporation, Naval Outpatient Clinic Naval Air Station
09.2014 - 07.2016
LICENSED VOCATIONAL NURSE
Navy Tricare Outpatient Clinic
06.2010 - 11.2011
LICENSED VOCATIONAL NURSE, student nurse
11.2008 - 01.2010
MANAGEMENT ASSISTANT
Commander Fleet and Industrial Supply Center
06.2008 - 01.2009
ADMINISTRATIVE ASSISTANT
U.S. Army Corps of Engineers
06.2007 - 1 1
SECRETARY
U.S. Army Corp of Engineers
05.2007 - 1 1
SECRETARY
Naval West Coast Housing
06.2006 - 1 1
SECRETARY
Department of Defense Public Affairs
06.2004 - 1 1
SECRETARY
Naval Medical Center
06.2000 - 06.2001
Bachelors of Health Science - Emphasis in Public
EXCELSIOR COLLEGE
Masters of Health Science-Public Health Degree - undefined
EXCELSIOR COLLEGE
Licensed Vocational Nurse, Board of Vocational Nursing California -