Summary
Overview
Work History
Education
Skills
Timeline
Generic

GOLDY GARCIA

SAN DIEGO,California

Summary

Proven ability to work in a multidisciplinary, fast-paced and spare of the moment changing environment. Expert in providing administrative support services, customer satisfactions and . medical care under the direction of registered nurses and doctors. Adept in patient care, work in a stressful situation and communication.

Overview

Work History

T3 Shelter Nurse

Maxim Healthcare/(San Diego County)
San Diego, CA
01.2022 - 04.2022
  • Providing communicable disease prevention and non-communicable disease management education, resources, and guidance to shelter staff and residents. • Assisting clients in understanding how COVID-19. impacted their physical health and mental well-being.
  • Surveillance Conducting communicable disease outbreak monitoring.
  • • Reporting communicable disease outbreaks to San Diego Department of Public Health.
  • Initiate isolation/quarantine protocols for clients with COVID-19.
  • • Assisting with disease surveillance activities (e.g. contacting hospitals & health care providers regarding signs of infectious diseases, communicable diseases, or reportable communicable diseases). •
  • Monitor client population’s health (presence of chronic disease, communicable disease and injuries). • Evaluating client’s past medical history and pre-existing conditions that may have been exacerbated by COVID-19 emergency or occupancy in shelter.

NURSE

MPF Federal Federal Contractor Remote COVID, Results Call Center, LICENCESED VOCATIONAL
San Diego, CA
01.2021 - 03.2021
  • Average hours per week: fulltime (40 hours weekly)
  • Received inbound calls from patients who had recently been tested for COVID-19 at a testing location in their state of residence,
  • Placed outbound calls to patients for follow up regarding testing,
  • Worked in company proprietary electronic health record to review lab results and notify patient of results
  • Interfaced with patients via telephone and answer inquiries in alignment to CDC guidance
  • Maintained professional demeanor and service-oriented patient focus to prioritize the patient experience
  • Possessed the ability to multitask, and using best judgment when to seek additional input from leadership
  • Participated in special projects, initiatives, and other job duties as needed.

LICENSED VOCATIONAL NURSE

Department of Army, Army Health Clinic
Kaiserslautern
06.2016 - 12.2019
  • Average hours per week: fulltime (40 hours weekly)

LICENSED VOCATIONAL NURSE

Platinum Business Corporation, Naval Outpatient Clinic Naval Air Station
North Island, CA
09.2014 - 07.2016
  • Average hours per week: fulltime (40 hours weekly)

LICENSED VOCATIONAL NURSE

Veterans Affairs, Outpatient Clinic
Mission Valley, CA
1 1 - 09.2014
  • Engaged in providing direct nursing care service to veterans utilizing ambulatory patient community serviced by Primary Care Clinic
  • Analyzed, initiated and directed subordinates in the delivery of routine nursing measures
  • Successfully served as front-line customer service representative
  • Controlled and facilitated patient flow and provided coverage throughout the clinic spaces
  • Managed oral medication, provided subcutaneous, intradermal, immunizations and intramuscular injection to service line patients
  • Provided reporting and recording of any reaction to medication and treatment and immediately informed the Physician
  • Carried out behavioral health reminders and assessments, when positive findings presented consulted with the appropriate health care team members
  • Supervised and conducted diabetic teaching including information about diet, glucometer machine, insulin as well as the information about the importance of medication and exercise compliance
  • Effectively provided advice to patients by clinical regulations and guideline.

LICENSED VOCATIONAL NURSE

Navy Tricare Outpatient Clinic
Chula Vista, CA
06.2010 - 11.2011
  • Average hours per week: fulltime (40hours weekly)
  • Engaged in providing direct nursing care service to veterans utilizing ambulatory patient community serviced by Primary Care Clinic
  • Analyzed, initiated and directed subordinates in the delivery of routine nursing measures
  • Successfully served as front-line customer service representative
  • Controlled and facilitated patient flow and provided coverage throughout the clinic spaces
  • Managed oral medication, provided subcutaneous, intradermal, immunizations and intramuscular injection to service line patients
  • Provided reporting and recording of any reaction to medication and treatment and immediately informed the Physician
  • Apportioned appointments with written triage guidelines
  • Checked and prepared the readiness of laboratory, request on X-ray apparatus and other forms needed to carry out doctors' orders via various computer systems, to include AHLTA and CHCS
  • Used lab computer to retrieve laboratory results on patients
  • Effectively provided advice to patients by clinical regulations and guideline
  • Recorded information and advice are available in inpatient record.

LICENSED VOCATIONAL NURSE, student nurse

11.2008 - 01.2010

MANAGEMENT ASSISTANT

Commander Fleet and Industrial Supply Center
San Diego, CA
06.2008 - 01.2009
  • Average hours per week: fulltime (40 hours weekly)
  • Managed all division administrative support functions following military publications, directives adhering policies and procedures
  • Served as Division Training Coordinator, Facilities Management point of contact for placing trouble calls and tickets for building maintenance, telephone services, and repairs
  • Created and maintained an excellent rapport with co-workers, military personnel, administrators, and command staff at all levels
  • Developed excellent customer relations with external support commands maintained the high level of service
  • Prioritized appointments and ensured no conflicting meetings or appointments as Management Division Chief
  • Developed and implemented a tickler tracking system that was composed of upcoming and pending command projects, meetings, training and travel assignments
  • Reduced overdue projects, allowed management to track manpower ensuring there was always adequate staffing not to comprise mission requirements
  • Created and maintained the roster of active and terminated employees to include tenant activities within a database for manpower reviews
  • Posted and routed all upcoming training opportunities that would benefit the west coast housing staff; Produced all training arrangements on behalf of candidates that were nominated to attend training
  • Made the excellent purchase of goods and commodities as a recently Accredited Purchasing Agent (APA) with the proven track of the record
  • Engaged in purchasing for Division of 200 employees and our liaison offices in Jacksonville, Fl., Norfolk, VA., and Pearl Harbor, HI., and Bremerton, WA
  • Effectively performed basic accounting and bookkeeping associated with procurement and department funds in support of Production Department accounting staff
  • Controlled budgets for expenditure appropriateness and sufficient funds for purchasing
  • Coordinated all approval process for major purchases (>$30K) in conjunction with the Department Administrator.

SECRETARY

Naval Medical Center
San Diego, CA
06.2000 - 06.2001
  • Average hours per week: full-time (40 hours weekly)
  • Served as personal secretary for the Director, of the Breast Health Center, typed personal correspondence regarding clinic business; inter-departmental and inter-hospital business and official Navy correspondence
  • Transcribed and typed professional medical correspondence, reports, case summaries, memorandums, research papers, protocols, and related materials
  • Explored, wrote, typed and edited Breast Health Center quarterly newsletter ensuring the high-quality product which was disseminated to over 1,000 persons
  • Composed letters, memorandums, and other material when required into final format
  • Received office visitors and telephone calls to the office, determined the nature of the request and directed callers to appropriate staff or personally provided the information desired
  • Assembled statistics from different reports submitted and completed the bimonthly Quality Assessment and Improvement Report for the Department
  • Maintained, reordered and tracked costs and orders placed for the clinic
  • Government credit card holder.

SECRETARY

, HI
1 1 - 11.2000
  • To the Commanding Officer, Military Entrance Processing Station (MEPS)
  • Actively participated in the management of the MEPS by performing routine administrative, supply and miscellaneous clerical work
  • Used sound judgment to resolve any problems associated with the administrative and clerical work of the office
  • Received calls, greeted visitors and directed to the Commander or other staff members only those contacts needing their attention or action
  • Maintained Commander’s calendar and scheduled appointments based on knowledge of supervisor’s interest and commitments
  • Developed and maintained suspense records for all correspondence and action documents and followed-up to ensure a timely reply or action was done
  • Assembled, prepared in final forms all types of documentation and forms incident to office management
  • Prepared travel request and all associated actions and documentation
  • Served as liaison between the MEPS and servicing civilian personnel and civilian pay offices
  • Maintained civilian personnel and civilian pay regulations
  • Supervised command conference to be held in the San Diego area for annual conferences
  • Located and utilized resources available to coordinate all needs such as lodging accommodations, conference rooms, food and beverage, and training materials that would be needed for conferences
  • Commander in Chief, U.S
  • Pacific Command, Camp Smith

ADMINISTRATIVE ASSISTANT

U.S. Army Corps of Engineers
Jacksonville, FL
06.2007 - 1 1
  • Average hours per week: full-time (40 hours weekly)
  • Served as the principal administrative assistant for the branch and provided support and management to the Assistant Division Chief/Branch Chief of Enforcement and Special Projects Branch, Chief of Enforcement Section, and 20 Project Managers
  • Processed travel orders and funding documents via the Corps of Engineers Financial Management System
  • Provided smooth office operations by implementation of established procedures and useful problem-solving experience
  • Served as liaison between the office and the public through genuine care, regulatory instruction, and consistent telephone support
  • Helped in preparation of project documents, proposals, administrative files, and monthly reports
  • Managed and scheduled travel arrangement with government contracted travel offices, such as airline, rental car, and hotel reservations
  • Composed and organized outstanding weekly and monthly work order reports.

SECRETARY

U.S. Army Corp of Engineers
Vandenberg, CA
05.2007 - 1 1
  • Average hours per week:, (40 hours weekly)
  • Created and maintained highly proper supporting budget functions with responsibility for accounting documents such as purchase requests, supply request and funding obligations utilizing the Corp of Engineers Financial Management System (CEFMS)
  • Assembled, prepared and submitted office report of staff time charges, and maintained personnel time cards
  • Served as liaison between the servicing civilian personnel and civilian pay offices
  • Communicated with department heads and answered inquiries via telephone concerning the status of documents
  • Managed the civilian awards and personnel actions, coordinating with servicing civilian personnel offices
  • Created general correspondence using cross-references and indexing materials and other correspondence programs thanks to the gained knowledge of administrative functions
  • Provided high customer service satisfaction, processed new contracts utilizing the Resident Management Systems (RMS) program, set up new agreements within RMS and maintained customer accounts
  • Scheduled and organized meetings and conferences for subordinates and supervisors
  • Provided payment invoices and training request via electronic financial systems as government credit card holder.

SECRETARY

Naval West Coast Housing
San Diego, CA
06.2006 - 1 1
  • Average hours per week: full-time (40 hours weekly, military spouse)
  • Successfully served as Secretary to West Coast Housing Projects Officer
  • Developed excellent customer relations with external support commands maintained the high level of customer service
  • Developed a system to ensure quarterly updates to Command Point Papers for all housing areas within the Pacific Coast
  • Created and implemented a tickler tracking system that was composed of upcoming and pending command projects, meetings, training and travel assignments
  • Reduced overdue projects, allowed management to track human resources ensuring there was always adequate staffing not to comprise mission requirements
  • Posted and routed all upcoming training opportunities that would benefit the west coast housing staff
  • Provided all training arrangements for staff
  • Created all training arrangements on behalf of candidates that were nominated to attend training.

SECRETARY

Department of Defense Public Affairs
06.2004 - 1 1
  • Average hours per week: full, time (40 hours weekly, military spouse),
  • Provided specialized administrative duties and secretarial support for international and US media queries
  • Managed media and internal events with Pacific Command and 40 countries
  • Labored directly with outside agencies to coordinate itineraries, agendas, schedule arrangements
  • Supervised office schedules for four action officers for meetings, social functions, and travel
  • Organized and managed accurate and up to date file system, improved maintenance of records and security of sensitive information
  • Controlled a myriad of tasks simultaneously under extreme pressure stress
  • Provided developing and coordination of outstanding weekly and monthly work order reports.

Education

Bachelors of Health Science - Emphasis in Public

EXCELSIOR COLLEGE

Masters of Health Science-Public Health Degree - undefined

EXCELSIOR COLLEGE

Licensed Vocational Nurse, Board of Vocational Nursing California -

Kaplan College
San Diego, CA
11.2009

Associates of Liberal Arts - undefined

ALLAN HANCOCK COLLEGE, Kaplan College
04.2019

NCLEX - undefined

Panel of Judges
2010

Skills

  • CORE SKILLS AND COMPETENCIES
  • Service Orientation
  • Speaking
  • Social Perceptiveness
  • Active Listening
  • Communication
  • Leadership
  • Teamwork
  • Training
  • Mentorship
  • Coordination
  • Personnel Service
  • Monitoring
  • Critical Thinking
  • Reporting
  • Cooperation
  • Adaptability
  • Planning
  • Organization
  • Reading Comprehension
  • Time Management

Timeline

T3 Shelter Nurse

Maxim Healthcare/(San Diego County)
01.2022 - 04.2022

NURSE

MPF Federal Federal Contractor Remote COVID, Results Call Center, LICENCESED VOCATIONAL
01.2021 - 03.2021

LICENSED VOCATIONAL NURSE

Department of Army, Army Health Clinic
06.2016 - 12.2019

LICENSED VOCATIONAL NURSE

Platinum Business Corporation, Naval Outpatient Clinic Naval Air Station
09.2014 - 07.2016

LICENSED VOCATIONAL NURSE

Navy Tricare Outpatient Clinic
06.2010 - 11.2011

LICENSED VOCATIONAL NURSE, student nurse

11.2008 - 01.2010

MANAGEMENT ASSISTANT

Commander Fleet and Industrial Supply Center
06.2008 - 01.2009

ADMINISTRATIVE ASSISTANT

U.S. Army Corps of Engineers
06.2007 - 1 1

SECRETARY

U.S. Army Corp of Engineers
05.2007 - 1 1

SECRETARY

Naval West Coast Housing
06.2006 - 1 1

SECRETARY

Department of Defense Public Affairs
06.2004 - 1 1

SECRETARY

Naval Medical Center
06.2000 - 06.2001

Bachelors of Health Science - Emphasis in Public

EXCELSIOR COLLEGE

Masters of Health Science-Public Health Degree - undefined

EXCELSIOR COLLEGE

Licensed Vocational Nurse, Board of Vocational Nursing California -

Kaplan College

Associates of Liberal Arts - undefined

ALLAN HANCOCK COLLEGE, Kaplan College

NCLEX - undefined

Panel of Judges

LICENSED VOCATIONAL NURSE

Veterans Affairs, Outpatient Clinic
1 1 - 09.2014

SECRETARY

1 1 - 11.2000

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GOLDY GARCIA