Gonzalo Escandon
DALLAS,TX
Summary
Proven security professional with a strong background in crisis management and public safety, demonstrated through impactful roles at Dart and Brinks. Excelled in defensive tactics and effective communication, significantly enhancing security protocols and customer relations. Skilled in crime prevention, showcasing a commitment to safeguarding assets and ensuring public safety with a results-driven approach.
Overview
5
5
years of professional experience
Work History
Dart Transit Security Officer
Dart
07.2023 - Current
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
Armed Messenger
Brinks
09.2021 - 09.2022
- Followed company policies and procedures during shift.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Retail Security Officer
SOS Security
01.2020 - 01.2021
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Skills
- Public Safety
- Crisis Management
- Defensive Tactics
- Crime Prevention
Timeline
Dart Transit Security Officer
Dart
07.2023 - Current
Armed Messenger
Brinks
09.2021 - 09.2022
Retail Security Officer
SOS Security
01.2020 - 01.2021
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