Gonzalo Zamora
Mcallen,TX
Summary
Proactive Financial Aid Administrator with extensive experience in student financial assessment and document management. Proven ability to interface with Admissions and Education departments, ensuring comprehensive Title IV funding packages to enhance student success.
Overview
18
18
years of professional experience
Work History
Financial Aid Officer
McAllen Careers Institute
, USA
02.2022 - Current
- Supported company processes for Title IV applications and explored additional funding options for students.
- Collected student information to verify financial awards under direction of Financial Aid Director.
- Facilitated collaboration with Admissions and Education departments to ensure comprehensive Title IV funding packages.
- Provided individualized program cost estimates and alternative funding options, including available scholarships.
- Conducted Entrance and Exit Counseling sessions for all students.
- Awarded Title IV funding to eligible students in compliance with regulations.
- Managed drawdown of government funds for program cost coverage.
- Generated weekly reports on students overdue on monthly payments not covered by Financial Aid.
B2B Sales Account Manager
Telvista
10.2021 - Current
- Company Overview: Verizon Connect
- Reach out to warm leads in Salesforce regarding their inquiry in ELD, GPS Tracking Units, Dash Cams and other services to help business owners keep track of their fleet and better manage their employees.
- Use an assumptive sales method from the start to the end of a call.
- Identify different customer types to build rapport and ask the right probing questions to find the right fit to sell.
- Keep track of each deal and unit sold on a tracker to monitor my personal progress and meet monthly goals.
- Verizon Connect
Financial Aid Administrator
Unitek Learning Corporation
Newport Beach, California
10.2022 - 07.2025
- Oversaw financial aid administration for five institutions in Utah and Idaho.
- Processed ISIRs and student files to ensure complete packaging for Title IV funding.
- Resolved C-Codes and rejects to facilitate compliance with funding protocols.
- Coordinated document collection for VA funding from veteran students.
- Produced daily enrollment reports to identify eligible students for financial aid processing.
Sr. Financial Planner
Independence University
10.2019 - 08.2021
- Supports the company process for Title IV applications and seeks additional funding options for students.
- Responsible for collecting student information to verify financial awards under the direction of the Assistant Director of Financial Planners.
- Effectively interface with and support Admissions and Education departments to ensure student gets fully packaged for Title IV funding.
- Consistently met sales quota set by Directors of Financial Planners.
Technical Care Specialist
T-Mobile USA
10.2007 - 08.2017
- Assisted customers with billing inquiries, rate plans, and technical troubleshooting.
- Identified customer needs through sales training to recommend suitable products.
- Trained new hires and tenured representatives in effective sales techniques.
- Led new hire teams, managing metrics and goals to ensure performance standards.
Education
Graphic Design - Advertising
Westwood College of Art and Technology Online
01.2005
High School -
McAllen High School
01.2003
Skills
- Title IV compliance
- Student financial assessment
- Federal funding administration
- ISIR processing
- Document management
- Financial regulations expertise
- Team metrics management
- Compliance meeting facilitation
- Presentation delivery for packaging
Timeline
Financial Aid Administrator
Unitek Learning Corporation
10.2022 - 07.2025
Financial Aid Officer
McAllen Careers Institute
02.2022 - Current
B2B Sales Account Manager
Telvista
10.2021 - Current
Sr. Financial Planner
Independence University
10.2019 - 08.2021
Technical Care Specialist
T-Mobile USA
10.2007 - 08.2017
Graphic Design - Advertising
Westwood College of Art and Technology Online
High School -
McAllen High School
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