Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Gopichand Gadde

Dallas,USA

Summary

Dependable and conscientious professional with over 20 years of experience in prioritizing work, meeting deadlines (SLA and SLO), and thriving in complex Information Technology environments.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Lead SRE

Wells Fargo
Dallas, USA
09.2022 - Current
  • Lead SRE, BCP/DR specialist, Technical Manager, Data center migration
  • Identify and coordinate with Application Support teams to automate day-to-day activities, set up monitoring for logs and processes, and maintain SLAs for critical jobs.

  • Developed and implemented monitoring solutions to improve system reliability.
  • Performed root cause analysis of production incidents and provided recommendations for improvement.
  • Collaborated with development teams to ensure proper release engineering practices are followed.
  • Provided technical guidance on the design, implementation, and maintenance of on-prem infrastructure.
  • Implemented automation tools to increase efficiency in deployment processes.
  • Ensured high availability and scalability of applications across multiple environments.
  • Researched and evaluated new technologies to enhance platform reliability and stability.
  • Troubleshooted complex issues related to application architecture and system configurations.
  • Documented best practices and procedures for incident response activities.
  • Conducted regular reviews of alerts generated by monitoring tools to identify potential issues.
  • Performed capacity planning activities based on current usage trends and future projections.
  • Participated in post-mortem reviews following major outages or incidents.
  • Assisted with troubleshooting network connectivity issues between servers located in different regions.
  • Developed strategies for disaster recovery plans that ensured minimal downtime during an outage.
  • Provided training sessions on SRE principles and best practices to team members.
  • Assisted with developing service level objectives for critical services.
  • Answered technical concerns and devised solutions to resolve site and engineering problems.

VP

JPMC
Plano, USA
05.2021 - 08.2022
  • Developed and implemented application support processes to ensure high availability of critical applications.
  • Provided technical guidance to users on application-related issues, including connectivity, authorization, configuration, upgrades and troubleshooting.
  • Analyzed and monitored system performance metrics such as CPU utilization, memory usage and disk space.
  • Investigated customer reported problems related to software applications and identified solutions to resolve them.
  • Performed root cause analysis for complex production incidents and implemented preventive measures accordingly.
  • Created detailed documentation for new or existing applications in order to facilitate user understanding and adoption.
  • Evaluated existing systems for optimization opportunities and proposed changes based on best practices.
  • Configured application settings according to established standards in order to ensure optimal performance and security.

Delivery Manager – WEB/UNIX/Windows/Tools (DIS)

Fiserv
Dallas, USA
04.2008 - 04.2021
  • Managed SRE/DevOps/Operation teams, deployed code using RunDeck, maintained application health, defined and maintained SLAs, and provided on-call support for PROD WEB team.

UNIX / Application Support

At&t
, MO
04.2007 - 03.2008

Systems Engineer

IBM
, India
01.2005 - 06.2006

System Administrator

Read-Ink
, India
09.2002 - 01.2005

Education

Bachelor of Engineering in Electronics & Communication Engineering -

Andhra University
05.2000

Skills

  • RedHat EL 8x
  • 7x
  • 6x
  • AIX 6x
  • 5x
  • Solaris 11
  • 10
  • 9
  • 8
  • Windows
  • Open VMS 72
  • CISCO IOS
  • Python
  • Shell Programming
  • Perl
  • PL/SQL
  • Apache 2x
  • IBM-IHS
  • DELL
  • HP
  • IBM SUN
  • IBM
  • VMWare
  • Cisco Switches
  • PIX Firewall
  • AWS
  • Azure
  • Google
  • WebSphere 9x
  • 85x
  • 8x
  • JBoss 8x
  • WildFly
  • Tomcat
  • WebLogic 12x
  • 10x
  • Control-M
  • Auto-Sys
  • ServiceNow
  • AppDynamics Proficiency
  • Dynatrace Expertise
  • Splunk Implementation Experience
  • JIRA Task Management
  • Strategic Issue Resolution
  • IT Service Desk
  • JUnit Test Automation
  • Critical Problem-Solving Skills
  • Process Improvement
  • Coaching Expertise
  • Evidence-Based Decision-Making
  • Optimistic Mindset
  • Effective Communication
  • Collaborative Teamwork
  • Proficient Time Management

Certification

  • SUN Certified System Administrator for Solaris 10 OS Part 1
  • SUN Certified System Administrator for Solaris 10 OS Part 2

Personal Information

Immigration Status: Citizen - USA

Timeline

Lead SRE

Wells Fargo
09.2022 - Current

VP

JPMC
05.2021 - 08.2022

Delivery Manager – WEB/UNIX/Windows/Tools (DIS)

Fiserv
04.2008 - 04.2021

UNIX / Application Support

At&t
04.2007 - 03.2008

Systems Engineer

IBM
01.2005 - 06.2006

System Administrator

Read-Ink
09.2002 - 01.2005

Bachelor of Engineering in Electronics & Communication Engineering -

Andhra University
Gopichand Gadde