Gordon Bratsberg
Kansas City
Summary
IT professional with a decade of experience delivering network and system administration services. Expertise in executing software and hardware migrations, troubleshooting complex network issues, and driving operational efficiencies for managed service providers and consulting firms.
Overview
30
30
years of professional experience
1
1
Certification
Work History
IT Lead
Johnson Controls/Adient
Riverside
07.2017 - Current
IT database analyst
Johnson Controls/Adient
Riverside
11.2015 - Current
Network Engineer
Oracle/Cerner
Kansas City
06.2021 - 03.2026
- Diagnosed and resolved network malfunctions to maintain reliable communication
- Configured network ports for seamless server relocation
- Racked and unracked network equipment for efficient setup
Senior Network Engineer
HighTouch Technologies INC.
Shawnee
02.2015 - 11.2015
- Provided technical support for Apple OSX software
- Continuum RMM
- Google APPS Migration from Exchange
Senior Network Engineer
Midwest Technology Connection
Kansas City
08.2014 - 02.2015
- Office 365 setup and Migration
- Lync setup and migration
- Scale Computing
Senior Network Engineer
Network Technologies
Olathe
04.2010 - 07.2014
- Provided network consulting to companies throughout the Kansas City Metro area. Responsibilities and projects included; network design, configuration, troubleshooting, migrations, installs, and updates.
- Setup, supported, administered and resolved issues related to Windows OS and Windows Server 2003/2008/2012.
- Setup and supported Exchange 2003/2007/2010/2013.
- Google Apps/Google Docs
- Setup and administered VMware ESX 4, 5 5.5. Involved in migrations and converted physical to virtual, SAN.
- In addition, worked with; Connectwise, Zenith NOC Software, LogMeIn, Sonic wall, Cisco ASA, checkpoint, Adtran, Fortinet, DHCP,DNS, and MX.
- Performed Labtech RMM administration, scripting, patching, eset/viper integration, troubleshooting, and responsible for client onboarding.
- Utilized Shadowprotect backup and performed replication and responsible for disaster recovery.
Network Administrator
800call-kc
Kansas City
09.2005 - 03.2010
- Windows 2000/2003/2008 Server: directly responsible for setup, troubleshooting issues, administration, upgrades, patching, disaster recovery, backup, PCI compliancy configuration, securing. Virtualization. Promoting to Domain controller, setting up IIS, SNMP.
- Windows 2000/XP/Vista/Windows 7: New setup, troubleshooting, administration, upgrades, patching, virtualization, securing, optimization.
- Microsoft Exchange Server 2003/2007: directly responsible for new setup, troubleshooting, and administration. Mobile phone integration, Outlook anywhere setup, disaster recovery, virtualization, message tracking. Database maintenance. Setting up for multiple domain hosting.
- Microsoft Active Directory: directly responsible for new setup, troubleshooting, administration, Login scripts, security, replication, backup, creating users, groups, organizational units. Created group policies to control all aspects of the domain.
- Ipswich Imail Server: directly responsible for new setup, troubleshooting, administration, backup disaster recovery. created domains and users.
- DHCP,DNS, WINS Servers: directly responsible for new setup, troubleshooting, administration, for local domain and also responsible for Administrating DNS for web and mail hosting, including MX records, SPF records, Reverse DNS records, sub domains.
- Linux- Some operational knowledge, have built a few Linux servers for special purposes, including web, DHCP, NTP.
- Extreme Switch : trouble shooting, Administration
- Cisco Routers and switches: New setup, troubleshooting, administration, and routing protocols.
- Access points: setup, troubleshooting, administration. For wireless LAN.
- Checkpoint/Nokia Firewall: New setup, troubleshooting, administration, upgrades, creating rules for PCI compliance, VPN administration.
- Network Monitoring: Setup and administration for network monitoring
- VERITAS Backup Exec: Directly responsible for creating backup plan. Setup and Administration, backing up all systems, including Exchange and SQL servers. Restoring information as necessary.
- Content filtering: Setup and Administration
- Webtrends: Setup and administration for website analytics.
- VMWARE ESX 3.xx: Directly responsible for new Host machine setup, adding new SAN shelves, administration, troubleshooting. Creating new virtual machines, converting existing physical servers into virtual machines.
- Protocol analyzer: Protocol analyzer- setup and operation.
- RSA SecureID: In charge of implementing and maintaining this, for PCI compliancy
- PCI compliance: Participated on team that implemented this.
- Antivirus: Installed and maintained on all workstations and servers.
- Spam prevention: Maintained the spam prevention for local domains mail also for hosted domains mail. Responsible for adding new domains, creating rules and whitelists for them.
- Windows Server Update services- Implementation, administration. Responsible for implementing this to automatically keep servers and workstations current on all critical and security updates.
Senior Network Technician
Computers Networks Solutions
St Joseph
10.1999 - 09.2005
- Responsible for setting up, troubleshooting, and administering Cisco Pix Firewall. This included VPN, both Point to Point and IPSEC.
- Responsible for setting up, troubleshooting, and administering Cisco Access Points including point to point and LAN setups.
- Involved in setting up, troubleshooting, and administering various routers including; Cisco, Linksys, and Symantec.
- Setup and administered Symantec firewalls.
- Cat 5/Cat 6 Cabling
- Administered and setup Windows 2000 and 2003 server and Novell Server 4/5/6.
- Involved in the setup and troubleshooting of Windows 95/98/ME/XP.
- Network Integration: LAN and WAN setups, wired, wireless, point to point T1, Frame relay
- Internet Setups : T1,T3,Wireless,DSL,Cable
- Terminal Services: setup, use , administration
- Citrix Metaframe: involved in new server setup, and use for remote access, and thin clients. Also including licensing for terminal services and Citrix.
Production Supervisor
M&Q Plastic Products
San Antonio
03.1996 - 09.1999
- Responsible for supervising Production and Cutting departments, conducting performance reviews, prototyping for new customers, Training, and Quality Control.
Skills
- Windows 2000 Server
- Windows 2003 Server
- Windows 2008 Server
- Windows 2012 Server
- Windows 2000
- Windows XP
- Windows Vista
- Windows 7
- Windows 8
- Active Directory
- DHCP
- DNS
- WINS Server
- Linux
- Extreme Switch
- Cisco Routers
- Cisco Switches
- VERITAS Backup Exec
- Web trends
- VMWare
- MS Exchange
- Network troubleshooting
- Virtualization administration
- Microsoft Exchange setup
- Network design
- Disaster recovery planning
- Technical support
- IT project management
Certification
CCNA, Cisco Certified Network Associate, CSPFA, Cisco Secure Pix Firewall Advanced, Cisco Qualified Specialist, Wireless Lan for Field Engineers, Cisco ID, CSCO10586659, A+ Certification, Network + Certification, MCP, Microsoft Certified Professional- Windows 2000, 2689672, MCITS, Windows 7 enterprise desktop specialist, MCITP, Windows 7 enterprise desktop administrator, MCSA, Windows 7 Solutions Associate, Allworks, Allworks VoIP Phone systems certified, LTCP, Labtech Certified Professional
Timeline
Network Engineer
Oracle/Cerner
06.2021 - 03.2026
IT Lead
Johnson Controls/Adient
07.2017 - Current
IT database analyst
Johnson Controls/Adient
11.2015 - Current
Senior Network Engineer
HighTouch Technologies INC.
02.2015 - 11.2015
Senior Network Engineer
Midwest Technology Connection
08.2014 - 02.2015
Senior Network Engineer
Network Technologies
04.2010 - 07.2014
Network Administrator
800call-kc
09.2005 - 03.2010
Senior Network Technician
Computers Networks Solutions
10.1999 - 09.2005
Production Supervisor
M&Q Plastic Products
03.1996 - 09.1999