Gordon Cole

Install and maintain advanced equipment such as Tangrams, Ucrypts, Vecimas and Managed WiFi systems. Design and build floor plans and projected heat maps in IBWave for Managed WiFi.

Build and maintain trusted relationships with customers.

Install and maintain business equipment for Cox Video, Data and Telephone to inlcude CATV boxes, stand alone modems, CBIGS, Emta's, and IPC.

Respond to service calls to troubleshoot and resolve issues with devices or assist and or educate customers on various devices.

Build and maintain trusted relationships with customers.

• Install home security systems to include, door and window sensors, motion detectors, glass break sensors, smoke detectors, carbon monoxide detectors, flood detectors, smart locks, security cameras, and smart thermostats.
• Responded to maintenance calls and troubleshoot devices.
• Communicated effectively with customers, answering questions and concerns regarding systems.
• Adhered to established policies, procedures and compliance for satisfactory ratings.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Install CATV, internet, telephone and home automation to include, cable boxes, modems, emtas, and automation sensors and cameras.
• Responded to maintenance calls and troubleshoot devices.
• Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
• Installed and configured new devices and system components.
• Provided observations, took measurements and performed tests at various stages according to quality control plan.
• Trained new hire employees to follow company policies and procedures.

• Safely controlled traffic in high-volume areas during roadwork projects and repairs.
• Removed snow, ice and debris from roadways after storms to ensure that major areas were clear.
• Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
• Operated all heavy equipment properly according to employer safety specifications.
• Supported technicians in equipment maintenance and repair.
• Consistently assumed additional responsibilities and worked extended hours.
• Safely operated mowers, chain saws, electric clippers, sod cutters and pruning saws to clear construction sites, roadbeds and access roads.