Gordon Mann
Harrisburg,PA
Summary
Dedicated retired federal law enforcement officer experienced in surveillance operations and incident response. Liason for U.S. and international law enforcement agencies. Enforced security protocols and managed access control while implementing effective loss prevention strategies across supply chain. Proposed new technology over metal detection for employee screening. OCAT, PATH and Red Cross CPR Certified.
Overview
31
31
years of professional experience
Work History
Security Officer
Hershey Entertainment & Resorts
Hershey, PA
09.2025 - Current
- Monitored facility access and ensured safety protocols were followed.
- Conducted regular patrols to maintain a secure environment for guests.
- Responded promptly to incidents, providing assistance and support as needed.
- Collaborated with team members to enforce security procedures effectively.
- Documented daily activities and incidents in security logs accurately.
- Assisted guests by providing directions and answering safety-related questions.
- Operated surveillance equipment to monitor premises for potential threats.
- Participated in training sessions to enhance security skills and knowledge.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
Asset Protection Agent
Nordstrom
Elizabethtown, PA
06.2023 - 03.2024
- Conducted regular audits of merchandise to identify and address security vulnerabilities.
- Collaborated with management to develop loss prevention strategies and training programs.
- Utilized surveillance equipment to detect suspicious behavior and investigate incidents.
- Documented incidents and prepared reports for management review and action planning.
- Identified opportunities for improvement in existing processes related to asset protection.
- Inspected merchandise for signs of tampering or theft.
- Implemented new technologies such as RFID tags or facial recognition software when applicable.
- Collaborated with Loss Prevention team members on investigations or special projects.
- Advised store management on best practices for asset protection strategies.
Senior Federal Air Marshal
US Department of Homeland Security/TSA
Baltimore, MD
02.2002 - 05.2022
- Conducted air security operations to ensure passenger safety during flights.
- Collaborated with local, state, federal and international law enforcement agencies to share intelligence and enhance security measures.
- Monitored and assessed potential threats in high-risk environments while on duty.
- Trained and mentored junior air marshals on operational protocols and procedures.
- Utilized advanced surveillance equipment to detect suspicious activities on board aircraft.
- Responded effectively to security incidents, maintaining calm and control in emergencies.
- Monitored suspicious activities, identified threats, and reported incidents to the appropriate authorities.
- Prepared reports outlining findings from investigations into possible violations of federal laws concerning aviation security.
- Performed risk assessments on individual airline passengers based on information gathered from various sources.
- Participated in international meetings regarding aviation security issues.
- Provided training on aviation security procedures to airport personnel and other law enforcement agencies.
- Provided feedback and suggestions regarding the implementation of new technologies used for enhancing air traveler safety and security.
- Responded quickly to emergency situations by providing support as needed while ensuring passenger safety was maintained at all times.
Project Manager
Eichelberger's Well Drilling
Mechanicsburg, PA
11.1999 - 02.2002
- Led communication between clients, contractors, and team members for seamless execution.
- Developed project plans and ensured compliance with safety regulations and standards.
- Oversaw budgeting and cost management for drilling projects to optimize resources.
- Monitored project progress and adjusted schedules to meet client needs effectively.
- Collaborated with engineers to design efficient drilling strategies and solutions.
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Led meetings with internal team members, consultants and contractors.
- Provided guidance to team members regarding tasks assigned to them.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Conducted periodic inspections of job sites for quality and progress.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Estimator
Taylor Home Remodeling
Camp Hill, PA
01.1995 - 01.1999
- Evaluated project specifications to prepare accurate cost estimates.
- Collaborated with clients to assess their remodeling needs and preferences.
- Analyzed material costs and labor expenses for various home improvement projects.
- Developed detailed proposals outlining project scope and timelines.
- Coordinated with subcontractors to gather bids and ensure project feasibility.
- Reviewed blueprints and drawings to identify potential challenges or adjustments.
- Maintained up-to-date knowledge of industry trends and materials for accurate estimating.
- Communicated effectively with stakeholders to clarify project details and requirements.
- Conducts site visits when necessary to gain better understanding of scope of work prior to submitting an estimate.
- Prepares conceptual estimates based upon limited information available at the early stages of a project.
- Develops quantity takeoffs from blueprints and drawings using computer-aided design systems or manual calculations.
- Checked construction plans against actual field conditions to prepare estimates.
- Presented prepared estimates by assembling and displaying numerical and descriptive information.
- Generated timely proposals to clearly communicate correspondence and bid clarifications.
- Collaborates with engineers, architects, owners, contractors and subcontractors on estimates.
- Reviews and analyses plans, specifications, proposals, and other documentation to prepare time, cost, materials, and labor estimates.
- Provides input into cost control processes including budget preparation and tracking.
- Maintained detailed and organized records of bid documents, correspondence and other project-specific information.
- Assists in developing scopes of work for bid packages.
- Directed and negotiated change orders and claims for contractors, suppliers and architects.
- Maintains accurate records of estimated versus actual costs incurred during projects.
- Coordinates with purchasing staff to ensure timely procurement of materials necessary for successful completion of projects.
- Formulated proposals and processed work orders by analyzing and calculating field measurements, survey plans and plot plans.
- Analyzed blueprints and other documents to prepare time, cost and labor estimates.
- Advises management regarding cost savings opportunities throughout the course of a project.
- Produced preliminary estimates based on schematic and design development level documents.
- Communicates frequently with project managers regarding progress updates on bids and estimates submitted by the company.
- Works closely with accounting personnel to ensure accuracy in financial reporting related to estimated costs vs. actual costs incurred.
- Creates detailed reports outlining estimate assumptions used during bidding process.
- Compiles data from suppliers to update material pricing databases as needed.
- Contributed to the preparation of proposals and presentations to secure new business opportunities.
- Participated in industry conferences and workshops to stay informed on best practices in estimation.
- Maintained up-to-date knowledge of industry trends, pricing fluctuations, and new materials and technologies.
- Negotiated pricing with suppliers and subcontractors to secure advantageous terms.
- Managed comprehensive cost databases to ensure accurate material, labor, and machinery estimates.
- Adapted estimates to reflect changes in scope, materials, and labor requirements.
- Monitored project progress to identify and report on deviations from estimated costs.
- costs to help make build-or-buy decisions.
- Prepared estimates used by management for planning, budgeting and scheduling work.
- Collected data and information from vendors, sub-contractors and teammates to determine exact costs for all aspects of each project.
- Assessed cost-effectiveness of products or services, tracking costs relative to bids as work progressed.
- Established cost monitoring procedures and reporting systems.
- Monitored costs with implementation of long-term systems and procedures for tracking and reporting on data.
- Updated and maintained database of suppliers and contractors.
- Prepared expenditure statements and budget documentation during project execution.
Education
High School Diploma -
Dauphin County Technical School
Harrisburg, PA05-1991
Skills
- Security protocol enforcement
- Access control management
- Incident response
- CCTV monitoring
- Alarm monitoring
- Patrol operations
- Loss prevention strategies
- Emergency evacuation procedures
- Crisis management
- Threat management
- Workplace violence prevention
- Conflict resolution techniques
- Situational awareness
- Visitor tracking
- Screening wands
- Surveillance expertise
- Investigative tools
- Criminal investigations
- Arrest procedures
- Criminal records searches
- Risk assessment
- Report writing
- Incident reporting
- General security
- Fire safety training
- Active shooter training
- Bomb threat procedures
- Building lockdown coordination
- Defensive tactics training
- Hazardous materials response
- Conflict resolution
- Team collaboration
- Effective communication
- Complex Problem-solving
- High level of integrity
- Physical fitness
- Staff management
- Operations management
- Shift work experience
- Detail-oriented
- Access badge distribution
- Entrance control
- Surveillance
- Metal detector operation
- Patrol operations
- Alarm monitoring
- Cybersecurity awareness
Timeline
Security Officer
Hershey Entertainment & Resorts
09.2025 - Current
Asset Protection Agent
Nordstrom
06.2023 - 03.2024
Senior Federal Air Marshal
US Department of Homeland Security/TSA
02.2002 - 05.2022
Project Manager
Eichelberger's Well Drilling
11.1999 - 02.2002
Estimator
Taylor Home Remodeling
01.1995 - 01.1999
High School Diploma -
Dauphin County Technical School