Gordon Robertson

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Established foundational processes for business operations.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Maintained a safe working environment through adherence to safety protocols and regular site inspections.
• Ensured timely completion of projects with effective time management and prioritization of tasks.
• Checked equipment to determine if maintenance was required. Repaired equipment as needed.
• Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
• Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
• Reviewed project details to specify correct materials and equipment for job sites.

Assisted with daily operations, maintained a clean and safe work environment, Worked according to customers plans and ensured measurements were correct and fitted properly.

Built custom cabinetry.

Light framing and construction work prior to cabinet and custom molding installation.