Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Gordon Spaulding

Kalispell,MT

Summary

Dynamic Inside Account Manager at RS Americas with a proven track record in enhancing customer retention and securing long-term partnerships. Skilled in relationship building and account planning, I excel in utilizing CRM software to drive project pipeline oversight and deliver exceptional after-sales support, contributing to increased profit margins.

Overview

1
1
year of professional experience

Work History

Inside Account Manager

RS Americas
08.2024 - Current
  • Increased customer retention by conducting regular follow-ups and providing exceptional after-sales support.
  • Negotiated favorable contract terms with clients, securing long-term business partnerships and maximizing profit margins.
  • Contributed to the development of marketing materials that effectively communicated product features and benefits to prospective clients.
  • Maintained regular communication with existing clients while actively seeking out new business opportunities.
  • Utilized CRM software to track client interactions, ensuring timely responses and appropriate escalation when necessary.

Education

High School Diploma -

Soquel High School
Santa Cruz, CA
06-1987

Skills

  • Long-term planning
  • Relationship building
  • Multitasking
  • Account planning
  • Team collaboration
  • Project pipeline oversight

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Volunteering
  • Backpacking and Hiking

Timeline

Inside Account Manager

RS Americas
08.2024 - Current

High School Diploma -

Soquel High School

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Gordon Spaulding