Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SAM HOWARD

Dallas

Summary

Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Account Manager

Liberty Packaging
07.2024 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Account Manager

Anchor Bay Packaging, dba AGE Industries
08.2022 - 07.2024
  • Identified potential customers, providing estimates and building trust
  • Worked to understand customer pain points with their current suppliers and offered solutions addressing those issues
  • Built ongoing relationships with customers to ensure their satisfaction throughout their experience
  • Maintained up-to-date knowledge on current and new products to meet customer needs

Mortgage Account Manager

Addison Baldwin Group - City Bank/ First United Bank
10.2020 - 07.2022
  • Developed strong networks with realtors, title agents and insurance brokers to increase brand awareness
  • Generated leads and prepared business proposals
  • Followed up with customers after sales to gain feedback
  • Responded promptly to customer queries
  • Attended industry events and conferences to attract potential customers and increase brand awareness

Business Development Manager

Concierge Title of Texas
02.2020 - 10.2020
  • Discovered new markets and located future opportunities for business growth
  • Promoted new products by developing strong marketing and advertising campaigns
  • Contacted realtors and loan officers regarding new business opportunities and future partnerships

Finance Director

Park Place Volvo
02.2014 - 02.2020
  • Established and maintained relationships with lenders
  • Oversaw flow of cash and financial instruments
  • Communicated with General Manager and other directors to provide information and to raise profitability
  • Recruited staff members and oversaw training programs

Education

Associate in Arts (A.A.) - Culinary Arts

The French Culinary Institute
New York City, NY

Skills

  • Client account management
  • Client support
  • Collaborative teamwork
  • Client engagement
  • Long-term planning
  • Results-driven

Certification

  • Notary Public, State of Texas ID130797413
  • NMLS #2050797

Timeline

Account Manager

Liberty Packaging
07.2024 - Current

Account Manager

Anchor Bay Packaging, dba AGE Industries
08.2022 - 07.2024

Mortgage Account Manager

Addison Baldwin Group - City Bank/ First United Bank
10.2020 - 07.2022

Business Development Manager

Concierge Title of Texas
02.2020 - 10.2020

Finance Director

Park Place Volvo
02.2014 - 02.2020

Associate in Arts (A.A.) - Culinary Arts

The French Culinary Institute

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