Experienced General Manager with strengths in operations management, team development, and problem resolution. Skilled at directing daily operations, improving service flow, and supporting customer service standards.
Work History
General Manager
6 Years 11 Months
Mister Car Wash | 11.2019 - Current
Directed daily car wash operations, aligning staffing, service flow, and customer experience standards.
Led hiring, onboarding, and coaching efforts to strengthen team performance and accountability.
Monitored membership sales activity, reinforcing service expectations and revenue growth initiatives.
Managed scheduling, labor allocation, and shift coverage to maintain consistent site coverage.
Education
High School Diploma
Jordan High School | 95 Beetdigger Blvd, Sandy, UT 84070