Gordon Williams
Horn Lake,Mississippi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Technician
DEX Imaging
03.2022 - 07.2023
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Service Technician
Ricoh USA
09.2021 - 03.2022
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Repair Technician
Apple One Employment Services
08.2020 - 07.2021
- Completed all repair and maintenance activities promptly and to high quality standards.
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Followed detailed repair and maintenance procedures for consumer products.
Material Handler
Natureplex Pharmaceuticals
05.2020 - 06.2020
Tester
Volt Services Group
02.2020 - 03.2020
Service Technician
Direct Copiers And Fax
02.2019 - 01.2020
Service Technician
DEX Imaging
08.2013 - 06.2018
Education
Associate of Applied Science - Electronics Engineering
Itt Technical Institute
Nashville, TN10.1995
Skills
- Time Tracking
- Work Documentation
- Equipment Troubleshooting
- Project Oversight
Certification
Obtained 140+ certification on Konica Minolta equipment
Numerous certifications on Canon and Sharp
Timeline
Service Technician
DEX Imaging
03.2022 - 07.2023
Service Technician
Ricoh USA
09.2021 - 03.2022
Repair Technician
Apple One Employment Services
08.2020 - 07.2021
Material Handler
Natureplex Pharmaceuticals
05.2020 - 06.2020
Tester
Volt Services Group
02.2020 - 03.2020
Service Technician
Direct Copiers And Fax
02.2019 - 01.2020
Service Technician
DEX Imaging
08.2013 - 06.2018
Associate of Applied Science - Electronics Engineering
Itt Technical Institute
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