Summary
Overview
Work History
Education
Skills
Timeline
Generic

GordonDarnell Peppers

Hendersonville,TN

Summary

Customer-oriented General Manager 5+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

General Manager

Twice Daily
01.2015 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Driver Supervisor

FedEx
04.2014 - 01.2015
  • Coordinated with drivers to organize timely pickup and delivery.
  • Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
  • Addressed driver communications and provided required data to drivers.
  • Implemented and supported company quality and safety improvement efforts.

Correctional Officer

Tennessee Department Of Corrections
06.2012 - 03.2014
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.

Education

No Degree - Criminal Justice

Tennessee State University
Nashville, TN
05.2016

High School Diploma -

Hunters Lane High School
Nashville, TN
05.2012

Skills

  • Operations Oversight
  • Process Automation
  • Schedule Management
  • Expense Control

Timeline

General Manager

Twice Daily
01.2015 - Current

Driver Supervisor

FedEx
04.2014 - 01.2015

Correctional Officer

Tennessee Department Of Corrections
06.2012 - 03.2014

No Degree - Criminal Justice

Tennessee State University

High School Diploma -

Hunters Lane High School
GordonDarnell Peppers