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Dynamic customer service professional with extensive experience at JCI American Airlines, excelling in guest relations and communication. Proficient in Microsoft Office and fluent in French and Haitian Creole, I consistently deliver exceptional service while maintaining a professional demeanor. My background in security and hospitality management enhances my ability to meet diverse client needs effectively. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Motivated professional with experience in customer relations, sales and management. Excellent leadership and organizational skills with the ability to work well as an individual or as part of a team. Seeking a challenging position which will provide me with the opportunity to make a difference and to grow professionally. Very proficient in Microsoft Excel and Office,

Versatile Front Desk Supervisor adept at managing guest expectations, hotel reputation and business needs. Effective multitasker and clear communicator with over 15 years in hospitality industry. Experience managing front desk team of guest service specialists.

Hospitality is my passion and as I have been in the industry for 4+ years, it has been absolute pleasure serving people and growing within the hospitality community.

Gordy Adler Saint Juste

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Economics - Administration

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