Gorospe Samantha
San Antonio,United States
Summary
Communicative, efficient, and dependable cook with a proven track record of preparing high-quality foods in fast-paced settings. Well-versed in food safety protocols and meticulous in presenting dishes with attention to detail. Skilled multitasker who thrives in team environments. Proficient in operating a wide range of cooking equipment and tools, employing various cooking techniques, and serving diverse dishes. Passionate about bringing enthusiasm, efficiency, and success to the kitchen while prioritizing customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Los Patios Coffee Company
2024.12 - 2025.01
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Used POS system to accurately enter orders and process payments.
- Prevented infections and spread of germs while maintaining store professionalism by cleaning and sanitizing work areas daily.
Cashier / Line
Saladworks & Fruttabowls
2024.09 - 2025.01
- First point of contact, greeting and assisting customers entering the restaurant.
- Maintained a friendly demeanor, showcasing exceptional communication skills.
- Process customer orders and record them in the restaurant database; ensuring all orders are delivered to the customers in a timely manner.
- Handled payments swiftly, ensuring correct change returned.
- Verified accuracy of cash totals at both start and end of shifts.
- Respond to customer inquiries, issue receipts, and record customer suggestions.
- Handled food order processing and public space cleaning efficiently.
- Ingredient preparation
- Experienced with diverse kitchen equipment and culinary tools.
- Ensured consistency in every dish.
- Ensuring food is stored properly, maintaining cleanliness, and assisting with inventory management.
- Washing dishes, sanitizing surfaces, and taking out trash
- Adhering to hygiene and safety standards
- Demonstrated proficiency in handling multiple tasks simultaneously.
Nursemaid
Ashley Barahona
2023.07 - 2024.07
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Used POS system to accurately enter orders and process payments.
- Prevented infections and spread of germs while maintaining store professionalism by cleaning and sanitizing work areas daily.
Skills
- Patience and Empathy
- Detail-Oriented
- Multitasking
- Culinary Skills
- Pastry Skills
- Food Preparation
- Childcare
- Interpersonal Relations
- Cleaning and sanitizing
- Organizational Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Contact
San Antonio, TX 78220
Certification
Food Handlers
Timeline
Barista
Los Patios Coffee Company
2024.12 - 2025.01
Cashier / Line
Saladworks & Fruttabowls
2024.09 - 2025.01
Nursemaid
Ashley Barahona
2023.07 - 2024.07