GOSSON AHMED SORO
Temple Hills,MD
Summary
Dynamic and results-driven professional with extensive cleaning expertise and strong organizational skills, honed at MGM National Harbor. Proven ability to enhance operational efficiency through meticulous sanitation procedures and teamwork, ensuring a pristine environment that elevates guest experiences. Committed to maintaining high standards of safety and cleanliness in fast-paced settings.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Utility Porter
MGM National Harbor
Oxon Hill, MD
10.2022 - Current
- Increased overall kitchen cleanliness, focusing on deep-cleaning tasks such as scrubbing floors, walls, and equipment surfaces regularly.
- Optimized kitchen operations by regularly inspecting equipment for maintenance needs and reporting issues immediately to management.
- Maintained guest and back-of-house cleanliness through consistent trash removal, sweeping, and floor care.
- Kept work area clean, neat, and well-stocked to maximize productivity.
Sales Associate
7 Eleven Store
Oxon Hill, MD
09.2022 - 03.2026
- Processed cash, card, and lottery transactions accurately using POS register.
- Restocked shelves, coolers, and promotional displays to maintain product availability.
- Assisted customers with product selection, pricing, and store policies.
- Prepared beverages and fresh food items following safety and quality standards.
- Maintained clean, organized sales floor, counters, and restrooms throughout shifts.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
Africaribbean Taste
Fort Washington, MD
09.2019 - 05.2022
- Delivered attentive table service, accurately relayed orders, and maintained smooth dining room flow.
- Presented menu recommendations, answered ingredient questions, and accommodated guest preferences professionally.
- Coordinated with kitchen staff to ensure timely order preparation and prompt service.
- Processed payments accurately, handled cash transactions, and closed checks efficiently.
- Refilled beverages, cleared tables, and reset dining areas for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate of Science - Mine, Geology And Petroleum
Intellect Afrique Corniche
Abidjan, Ivory Coast02-2018
High School Diploma -
College Iris2 Abobo
Ivory Coast07-2016
Skills
- Cleaning expertise
- Heavy lifting
- Sanitation procedures
- OSHA compliance
- Teamwork
- Organizational skills
- Cash handling
- Safety procedures
- Floor cleaning
- Customer service
- Teamwork and collaboration
- Multi-tasking strength
- Goal oriented
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Utility Porter
MGM National Harbor
10.2022 - Current
Sales Associate
7 Eleven Store
09.2022 - 03.2026
Server
Africaribbean Taste
09.2019 - 05.2022
Associate of Science - Mine, Geology And Petroleum
Intellect Afrique Corniche
High School Diploma -
College Iris2 Abobo