Overview
Work History
Education
Skills
Timeline
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Kaitlyn Gould

Harrisville,RI

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Wright's Dairy Farm and Bakery
North Smithfield, RI
08.2021 - Current
  • Delivers exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintains product knowledge to assist customers in making informed purchasing decisions.
  • Processes transactions accurately using point-of-sale systems,
  • Collaborates with team members to efficiently complete daily tasks.
  • Takes accurate custom orders, ensuring clarity and attention to detail for customer satisfaction.

Wildlife Rehabilitation Volunteer

Congress of the Birds
Chepachet, RI
03.2026 - Current
  • Clean and sanitize enclosures for injured and recovering birds to maintain a safe and healthy environment.
  • Hand feeding of juvenile birds and assisting with daily feeding routines under established rehabilitation protocols.
  • Maintains clinic organization by cleaning work areas and restocking supplies.

Education

Bachelor of Science - Environmental Science And Management

University of Rhode Island
Kingston, RI
05.2026

Associate of Arts - General Studies

Community College of Rhode Island
Warwick, RI
05.2023

Skills

  • Data analysis using R and Python
  • ArcGIS Pro
  • Data analysis and management in Excel
  • Foundational soil classification, basic soil texturing and Munsell color identification

Timeline

Wildlife Rehabilitation Volunteer

Congress of the Birds
03.2026 - Current

Customer Service Associate

Wright's Dairy Farm and Bakery
08.2021 - Current

Bachelor of Science - Environmental Science And Management

University of Rhode Island

Associate of Arts - General Studies

Community College of Rhode Island
Kaitlyn Gould