Kaitlyn Gould
Harrisville,RI
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Wright's Dairy Farm and Bakery
North Smithfield, RI
08.2021 - Current
- Delivers exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintains product knowledge to assist customers in making informed purchasing decisions.
- Processes transactions accurately using point-of-sale systems,
- Collaborates with team members to efficiently complete daily tasks.
- Takes accurate custom orders, ensuring clarity and attention to detail for customer satisfaction.
Wildlife Rehabilitation Volunteer
Congress of the Birds
Chepachet, RI
03.2026 - Current
- Clean and sanitize enclosures for injured and recovering birds to maintain a safe and healthy environment.
- Hand feeding of juvenile birds and assisting with daily feeding routines under established rehabilitation protocols.
- Maintains clinic organization by cleaning work areas and restocking supplies.
Education
Bachelor of Science - Environmental Science And Management
University of Rhode Island
Kingston, RI05.2026
Associate of Arts - General Studies
Community College of Rhode Island
Warwick, RI05.2023
Skills
- Data analysis using R and Python
- ArcGIS Pro
- Data analysis and management in Excel
- Foundational soil classification, basic soil texturing and Munsell color identification
Timeline
Wildlife Rehabilitation Volunteer
Congress of the Birds
03.2026 - Current
Customer Service Associate
Wright's Dairy Farm and Bakery
08.2021 - Current
Bachelor of Science - Environmental Science And Management
University of Rhode Island
Associate of Arts - General Studies
Community College of Rhode Island