Summary
Education
Skills
Work History
Timeline
Generic

Zahra Haji Alian Haghighi

Minnesota

Summary

  • Graduate student in Industrial & Systems Engineering, with strong analytical and problem-solving skills.
  • Experience in product, project, and operations-focused roles across retail and technology-driven startups.
  • Proficient in data analytics, supply chain modeling, and optimization tools to support data-driven decisions.
  • Demonstrated ability to collaborate across teams, manage priorities, and adapt quickly in fast-paced environments.

Education

M.Sc. - Industrial & System Engineering

University of Minnesota
Twin Cities, MN
09.2025

B.Sc. - Industrial Engineering

Sadjad University of Technology
Mashhad, Iran
08.2022

Skills

Technical & Analytical Skills

  • Data analytics: Excel, Python
  • Supply chain optimization: Lingo
  • Simulation modeling: Arena
  • Statistical analysis: Minitab
  • Project management: MS Project
  • Data visualization: Power BI

Domain Knowledge

  • Inventory management
  • Supply chain analytics and modeling
  • Lean project management
  • Supplier selection and evaluation
  • Quantitative and qualitative analysis

Work History

Customer Service Associate

Your Independent Grocer (Loblaws)
12.2022 - 05.2024
  • Assisted customers with inquiries and product selections in-store.
  • Resolved customer complaints effectively to enhance satisfaction.
  • Collaborated with team members to ensure smooth store operations.

Product Management Intern

DocSplain
05.2023 - 08.2023
  • Supported the development and communication of the product vision, aligned with organizational goals.
  • Contributed to defining product roadmaps and prioritizing features based on customer needs, and market trends.
  • Assisted in end-to-end product development, achieving over 95% success in task completion.

Project Management Intern

RegTech Startup
01.2021 - 06.2021
  • Contributed to a web development project from planning to execution.
  • Resolved over 20 assigned job requests and incident tickets within deadlines.
  • Supported project tracking and coordination to ensure timely delivery of milestones.

Timeline

Product Management Intern

DocSplain
05.2023 - 08.2023

Customer Service Associate

Your Independent Grocer (Loblaws)
12.2022 - 05.2024

Project Management Intern

RegTech Startup
01.2021 - 06.2021

M.Sc. - Industrial & System Engineering

University of Minnesota

B.Sc. - Industrial Engineering

Sadjad University of Technology
Zahra Haji Alian Haghighi