Gouthaman K
Ayanavaram
Summary
A professional KYC analyst with more than 5 years of experience in banking. Skilled in reviewing and verifying customer identification documents and other information to verify completeness and accuracy.
Overview
5
5
years of professional experience
Work History
KYC Operations Analyst 1 - C09
CITI Corp Services
05.2023 - Current
- Uplifting the KYC records for the NTB customer
- Perform KYC reviews (for Individual Client types and SMB clients across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due
- Client Identification, Verification and Screening
- Information such as customer’s address, employment, connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed
- These will be validated based on existing information available or through approved third party sites
- Ensure all information and documentation comply with local regulation and Citi standards
- Send the requests to Outreach/RM for accounts where information is required to complete the review
- Any suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptly
- Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken
- Ensure any tech issue/procedural clarifications gets highlighted to managers for further review and guidance
- Ensure to get Internal Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during IQC reviews
- Submit record for Business Approval once review is complete and respond/correct any discrepancies identified during BA reviews
- I am a SME on the current process and Gave process enhancement ideas
- Attending Onshore procedure calls and cascading the information to the team
- Preparing and circulating the Morning look, Maker not started and track ageing cases report to the team on daily basis
- Conducting Weekly huddles, case walkthrough and training sessions
Senior Process Associate
TATA Consultancy Services
06.2021 - 03.2023
- Completing KYC onboarding for the new and pre-existing customers, by reviewing client documentation, vendor databases, and data entered into proprietary source system
- Perform investigation to identify and refer potential matches for further review and action as part of name screening
- Conduct complete and thorough investigations of assigned alerts through various internal and external source systems to identify potential matches and escalate such alerts/matches to second level reviewers in country designates
- Analyzing Client customer data, documentation, and negative/adverse news in order to determine Client Risk Profile as established under the Global KYC Procedures
- This includes the PEP screening process, Adverse news, and other high-profile customers
- I was entitled to undertake detailed review to identify suspicious activities like Money Laundering, Terrorism, Shell companies, Drug trafficking, Human trafficking, Animal trafficking etc
- Track and report all documentation to the management
Assistant Manager – Customer Service and Operations (Retail Banking)
RBL Bank Ltd
07.2019 - 04.2021
- Handling portfolio of preferred accounts
- Handled customer queries and enquiries
- Resolved customer queries promptly maintaining TAT
- Conducted Branch level customer service meeting every month
- Handled opening of accounts - casa, term deposits, FCNR deposits, NRI accounts, LRS remittance
- Monitored timely opening of all accounts and co-ordinated with backend team for opening accounts on time
- Efficiently resolved customer complaints
- Proactive cross selling to customers
Education
PG Diploma - Banking & Finance
Manipal University
01.2019
B.Tech -
Dr.MGR Deemed University
01.2016
Skills
- Patience
- Hard work
- Responsible
- Positive thinking
- Leadership
- Team player
- MS Word
- MS Excel
- MS Power Point Presentation
Accomplishments
- Received Silver award for consecutive performance in Throughput, Quality and leadership activities.
- Received Apex Bronze award for maintaining good quality from Onshore.
- Received 2 Bronze awards for performance and quality.
Personal Information
- Date of Birth: 03/01/94
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
KYC Operations Analyst 1 - C09
CITI Corp Services
05.2023 - Current
Senior Process Associate
TATA Consultancy Services
06.2021 - 03.2023
Assistant Manager – Customer Service and Operations (Retail Banking)
RBL Bank Ltd
07.2019 - 04.2021
B.Tech -
Dr.MGR Deemed University
PG Diploma - Banking & Finance
Manipal University
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