Gouthami Kangonda
Memphis,TN
Summary
Over5+ years of IT experience with Salesforce.com CRM platform as a Developer. Good development experience with Apex Language, Apex Trigger, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers). Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce objects, Junction objects, lookup and Master detail relationships. Good development experience with Visualforce, SOSL, SOQL, WSDL, Web Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visualforce (Page, Component & Controllers) Web Services API and custom user interfaces using HTML. Extensive development experience with Salesforce Lightning Components, Apex, SOQL, Process Builder, Apex Triggers, Batch Jobs, Visualforce pages, etc. Experience in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow. Experience in administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform world’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment. Extensive experience in designing of custom objects, custom fields, Picklist, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages, Snapshots, Dashboards, and Email generation according to application requirements. Experience in Data Migration using Import Wizard, Excel Connector, Workbench and other integration tools like Informatica Cloud, Apex Data Loader. Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language. Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Salesforce Consultant
TowneBank
Portsmouth, VA
03.2024 - Current
- Gathered user and functional system requirements via workshops, interviews and workflow storyboards and Working with stakeholders and project teams to prioritize collected requirements
- Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application
- Worked on various AppExchange products according to the needs of the organization
- Worked real-time troubleshooting on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces
- Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects
- Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application
- Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic
- Developed re-usable UI components with the Salesforce Lightning Component Framework for the Document API Integration on opportunity
- Created lightning actions, lightning apps and more than30 components using Salesforce lightning framework
- Used the Aura framework and Salesforce lightning Design System (SLDS)
- Worked on creating Lightning Pages inside Lightning Community Builder
- Run APEX data loader to import/load the data in to Salesforce object after these files are successfully transferred
- Used SOQL & SOSL with consideration to Governor limits for data manipulation needs of the application using platform database objects
- Performed large and small-scale Data Migration using Migration Tool and Data Loader
- Developed Custom Validations to override the Salesforce default validation rules
- Complete bulk imports of data using Apex Dataloader
- Developed workflow rules for various tasks and Email alerts as per the requirement
- Developed Visualforce Pages to customize the view and functionality of the page that were required by the Organization
- Worked on Sales Cloud, Service Cloud and Apex Programming On Force.com Platform
- Created custom links, formulas, Layouts, workflow and approval processes
- Set both object-level and record level security
- Used Cast Iron integration tool for synchronizing master list of customers such as leads, accounts, opportunities and forecasts
- It is used for data configuration
- Provided support ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management, Triggers
- Responsible for maintaining different sandboxes (Environments) like Development, QA, and Production Sandboxes
- Environment: Salesforce.com, Apex (Classes, Controllers, Triggers), Visualforce Pages, Salesforce lightning, Force.com, SOSL, SOQL, Sales Cloud, Service Cloud, Data Migration, Dash Boards, Data Loader, Cast Iron, Custom Objects, Tabs, Accounts, Fields, Leads Emails and Windows
Salesforce Consultant
Prudential Financial Inc
Newark, NJ
10.2022 - 02.2024
- Created detailed data mapping document for integrating various systems with Salesforce.com
- Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE
- Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application
- Implementing different types of custom fields like Pick lists, Formula fields, Hierarchal, Lookup, Master-detail and many to many relationships
- Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries
- Created and managed Lightning components using Aura framework
- Designed, developed and deployed Apex Classes, Controller Classes, Extensions, Apex
- Implemented CRM solution and integrated them through SOAP and REST
- Implemented Salesforce Development Cycle covering extensively in Sales Cloud and Service Cloud
- Extracted the Salesforce CRM information using Cast Iron to provide integration with the legacy System
- Created Users, Roles, Public Groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users
- Developed Visualforce Pages to customize the view and functionality of the Knowledge Articles that were required by the Organization
- Created Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data
- Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic
- Customized the Dashboards to track the usage for productivity and performance of business centers and their sales teams
- Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields
- Developed ad-hoc report as requested by the user groups or stakeholder and performed analysis on data as required
- Involved in the Data Transformation and Data Cleaning activities while transferring the data to the external system using Informatics on Demand
- Involved in creating, monitoring, and measuring campaigns with Salesforce CRM Marketing
- Worked in Agile methodology Process attended daily standup calls
- Using Apex Data Loader for migrating records to Salesforce
- Involved in minor corrections and enhancements to SFDC application required by business users from time to time
- Integrated with other Salesforce.com for mass E-mail marketing and designed various custom E-mail templates
- Environment: Salesforce.com, Apex Classes, Apex Controllers, Apex Triggers, Visualforce Pages, Force.com, SOSL, SOQL, Service Cloud, Sales Cloud, Cast Iron, Aura, Data Migration, Data Loader, Roles, Pick Lists, Workflows, Emails, agile and Windows
Salesforce Developer
Red Brick Health
Minneapolis, MN
01.2022 - 09.2022
- Created detailed data mapping document for integrating various systems with Salesforce.com
- Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE
- Worked on various Salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards
- Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application
- Designed, developed and deployed Apex Classes, Controller & Extension Classes to support Visualforce pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application
- Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic
- Worked on force.com sites
- Used SOQL & SOSL for data manipulation needs of the application using platform database objects
- Developed dynamic salesforce.com Visualforce pages using Apex and AJAX tool kit
- Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users
- Created profiles and implemented Object and field level security to hide critical information on the profile users
- Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics
- Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization
- Used the sandbox for testing and migrated the code to the deployment instance after testing
- Environment: Salesforce.com, Visualforce Pages, Salesforce.com Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, SOSL, SOQL, HTML, Java Script, Eclipse IDE Plug-in, Windows
Salesforce Developer
Ideabytes Software India Pvt Ltd.
11.2019 - 12.2021
- Created profiles and implemented Object and Field level security to hide critical information based on user profiles
- Created data migration document for import/export of data from Salesforce.com environment
- Migration of data from Microsoft Excel to Salesforce using Import Wizard
- Worked with import tools such as Apex Data Loader and Import wizards
- Involved in all phases of the software development life cycle and prepared the Functional Specifications Document
- Responsible for designing custom objects, fields, pick lists, role based page layouts, security and sharing rules, workflow rules & actions, validation rules, approval processes, custom tabs, reports, design visual force pages, snapshots, dashboards and point to click configuration
- Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards
- Created Summary and Matrix Reports
- Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard
- Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
- Enabled Chatter for the Organization to enable effective communication between the users
- Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles
- Created Profiles and Roles based on Organizational role hierarchy, implemented Record-Level and Field-level security and configured their sharing settings
- Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
- Environment: Salesforce.com, Visualforce, Triggers, Workflows, APEX Data Loader, Leads, Accounts, Reports, Validation Rules, Pick Lists, Eclipse, Microsoft Excel and Windows
Education
MS - Computer Science
Christian Brothers University
Memphis, TNBTech - Computer Science and Engineering
JBIT
Hyderabad, IndiaSkills
- Languages: Apex, Java, SOQL, SOSL
- Tools: Eclipse, Forcecom Eclipse IDE Plug-in, Forcecom Explorer, Forcecom Data Loader, Forcecom Excel Connector, Forcecom Platform
- Salesforce Technologies: Salesforce CRM, Apptus CPQ, Aura, Salesforce Lightning, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages/Components, Workflow & Approvals, Dashboards, Analytic Case Management Automation, Custom Objects
- Web Technologies: HTML, XML, CSS, JavaScript JSP, WSDL, AJAX
- Database: Oracle, SQL Database
- Platform: Windows, MAC, Linux
Certification
- Salesforce Administrator | TowneBank
- Platform App Builder | TowneBank
References
Will be provided upon request.
Timeline
Salesforce Consultant
TowneBank
03.2024 - Current
Salesforce Consultant
Prudential Financial Inc
10.2022 - 02.2024
Salesforce Developer
Red Brick Health
01.2022 - 09.2022
Salesforce Developer
Ideabytes Software India Pvt Ltd.
11.2019 - 12.2021
MS - Computer Science
Christian Brothers University
BTech - Computer Science and Engineering
JBIT
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