Cheryl Carrillo
Frederick,MD
Summary
Skilled at reviewing documents and making accurate decisions. Team-oriented with success in building relationships with brokers and sales agents to achieve business goals. Skilled underwriter specializing in mortgage loans FHA, VA , FNMA and FHLMC offering more than 20 years of experience to growing organizations. Highly adept in underwriting moderate to complex policies. Experienced in partnering with field producers to support marketing and sales activities. Over 20 years of experience in mortgage banking. Background includes training and mentoring new underwriters on procedures, policies and strategies for success. Dedicated to improving team productivity and helping each person achieve objectives. Smart financial professional applies strong problem-solving and decision-making skills in job tasks. Self-motivated with good understanding of evaluating credit history, financial stability and risks. Diligent individual with strong work ethic. Hardworking mortgage professional with over 20 years of experience in mortgage banking operations. Excellent reputation for resolving problems and improving customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Sr. Underwriter
Fitzgerald Financial Group/Townebank
09.2015 - 10.2023
- Applied knowledge of underwriting guidelines, FHA,VA, FNMA and FHLMC to maintain compliance with applicable regulations and company standards.
- Guided, mentored and coached underwriters in both technical and professional skills, instilling best practice and company standards.
- Supported marketing and sales activities with subject matter expertise.
- Created debt analysis and comparison reports contrasting various conventional and government-backed financing options.
- Tracked and updated organizational guarantees, keeping financing terms in line with company profit and risk management objectives and guidelines.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Made approval and denial recommendations by determining accurate risk levels.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Evaluated loan applications for affordability and conformance with underwriting guidelines.
- Determined and documented loan conditions and communicated requirements and decisions.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
- Supported review and acceptance or denial of new or renewal business.
- Collaborated with other professionals to develop innovative underwriting solutions.
- Ascertained application viability by verifying collateral values, title reports and appraisals.
- Assessed and advised on loan applications utilizing in-depth underwriting process understanding.
Underwriter/Quality Inspection Services
Wells Fargo Home Mortgage
08.2012 - 08.2015
- Inspected underwritten and closed mortgage loan packages with accuracy, reporting problems or findings quickly using computer programs CORE and LIS
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Worked with specific production team members to rectify Quality Control findings and maintain high-quality final loan packages.
FHA DE Underwriter
First Guaranty Mortgage Corporation
10.2011 - 08.2012
- Evaluated loan applications, determining creditworthiness, assessing risk and establishing loan conditions.
- Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
- Approved or denied loans based on established criteria and underwriting guidelines.
- Maintained mortgage program compliance with federal agencies such as VA, HUD, FNMA and FHLMC.
- Reviewed appraisals and title documents to verify accuracy and completeness.
- Worked with processing team members to communicate errors and obtain missing information for current applications.
- Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status.
- Collaborated with loan officers and processors to obtain additional information and resolve discrepancies.
- Negotiated and communicated with loan officers, processors and loan applicants to reach satisfactory loan terms.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Monitored pipelines to track and log status of loans.
- Approved loan applications based on customer creditworthiness.
Mortgage Loan Processor
Presidential Mortgage Corporation
03.2010 - 10.2011
- Handled any conditions sent from underwriting departments.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Communicated with originator and applicant concerning progress of loan file.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
- Prepared file for final clear-to-close by branch management.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Maintained accurate records of loan processing activities and documents in CALEX Point system.
- Educated customers on loan services and regulations to confirm compliance.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Affirmed loan document accuracy to protect lenders from potential fraud.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
- Calculated, reviewed and corrected errors on interest, principal and closing costs.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
- Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
- Communicated with credit bureaus, employers and other sources to check applicants' credit and personal references.
- Provided professional advice on loan applications by interviewing applicants, reviewing applications and verifying information gathered.
Special Education Instructional Assistant
Frederick County Public Schools
03.2002 - 03.2010
- Supported student learning objectives through personalized and small group assistance.
- Provided support to help students with special needs learn and grow.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Created lesson materials, visuals, and digital presentations to supplement lesson plans.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assessed student assignments to check quality and completeness before submission for grading.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Maintained safety and security by overseeing students in recess environments.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Offered student support through special accommodations, extra assistance, and assessments.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Oversaw class of students in absence of instructor.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
- Provided individualized reading, writing and math instruction to support student development.
- Collaborated with teachers and specialists to assess student progress.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Understood and acclimated to teacher's routine to provide classroom coverage.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
Mortgage Loan Underwriter
BF Saul Mortgage Company
10.1992 - 06.1994
- Evaluated loan applications, determining creditworthiness, assessing risk and establishing loan conditions.
- Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
- Approved or denied loans based on established criteria and underwriting guidelines.
- Maintained mortgage program compliance with federal agencies such as VA, HUD, FNMA and FHLMC.
Underwriter/Quality Control Analyst
Dominion Bankshares Mortgage
03.1992 - 09.1992
- Inspected closed mortgage loan packages and compared against standards to meet regulatory requirements.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Defined and implemented quality initiatives to reduce risk.
Mortgage Loan Processor, Underwriter and Closer
Prudential Home Mortgage
12.1988 - 03.1992
- Handled any conditions sent from underwriting departments.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Set up and completed loan submission packages.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
- Prepared file for final clear-to-close by branch management.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Processed mortgage loan applications accurately and successfully for over 4 years.
- Maintained accurate records of loan processing activities and documents in CRM system.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Reviewed and validated details of loan applications and closing documentation.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
Loan Processor
Merrill Lynch Mortgage
03.1987 - 12.1988
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
Loan Processor
Perpetual American Mortgage
03.1985 - 11.1988
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
Education
Bachelor of Science - Journalism Public Relations/Sociology
University of Maryland
College Park, MD12.1984
Skills
- Guidelines Understanding
- Quality Assurance
- Quality Control
- Risk Management
- Data Collection
- Relationship Building
- Sales Support
- Caseload Management
- Application Review
- Asset Statements
- Analyzing Data
- Loss Prevention
Certification
FHA DE Underwriter
VA LAPP and SAR Underwriter
Timeline
Sr. Underwriter
Fitzgerald Financial Group/Townebank
09.2015 - 10.2023
Underwriter/Quality Inspection Services
Wells Fargo Home Mortgage
08.2012 - 08.2015
FHA DE Underwriter
First Guaranty Mortgage Corporation
10.2011 - 08.2012
Mortgage Loan Processor
Presidential Mortgage Corporation
03.2010 - 10.2011
Special Education Instructional Assistant
Frederick County Public Schools
03.2002 - 03.2010
Mortgage Loan Underwriter
BF Saul Mortgage Company
10.1992 - 06.1994
Underwriter/Quality Control Analyst
Dominion Bankshares Mortgage
03.1992 - 09.1992
Mortgage Loan Processor, Underwriter and Closer
Prudential Home Mortgage
12.1988 - 03.1992
Loan Processor
Merrill Lynch Mortgage
03.1987 - 12.1988
Loan Processor
Perpetual American Mortgage
03.1985 - 11.1988
Bachelor of Science - Journalism Public Relations/Sociology
University of Maryland
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