Gowon Cid
Fuquay Varina,NC
Summary
Knowledgeable Child Nutrition Worker with five years of experience working as a Child Nutrition Driver. Strong and accurate recordkeeping skills with positive outlook and excellent relationships with co-workers and cafeteria staff. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Child Nutrition Driver
Wake County Public Schools - Child Nutrition Svcs
03.2018 - Current
- Packed items into appropriate containers for shipment. Removed orders from storage, wrapped, and staged for shipments. Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Delivered Child Nutrition Food, Beverages and Supplies to Wake County Public Schools daily.
- Operated forklift in compliance with packed materials by raising and lowering lifting devices. Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly. Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping. Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs. Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
PM Operations Supervisor
UPS United Parcel Service
06.1994 - 02.2022
- Coordinated with cross-functional teams to resolve project issues and mitigate risks. Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects. Provided detailed project status updates to stakeholders and executive management.
- Met project deadlines without sacrificing build quality or workplace safety. Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives. Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Assigned work and verified completion of assignments. Maintained constant inventory of supplies and ordered new stock.
- Coordinated training, evaluated employees' work and corrected problems with clerical team. Completed bi-weekly payroll for 30 employees.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel. Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production. Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals. Delivered performance reviews, recommending additional training or advancements.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager. Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Delivered goods and products to customer on time and in excellent condition. Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Utilized GPS and other navigation tools to plan routes and stay on schedule. Followed all relevant traffic laws and safety regulations.
- Ensured proper safety procedures and protocols while loading, unloading and operating vehicles. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials. Obtained signatures from customers upon delivery of goods. Drove safely in various weather and road conditions to avoid accidents.
Administrative Support Assistant
College Of Veterinary Medicine
05.2007 - 06.2017
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Organized and maintained patient chart filing system to promote quick data finding for staff. Executed record filing system to improve document organization and management.
- Operated forklift in compliance with OSHA guidelines and organizational policies. Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices. Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting. Transported horses to necropsy for autopsy and research.
Education
No Degree - HVAC Installation And Repair
Wake Technical Community College
Raleigh, NC06.2027
Skills
- Commercial Driving
- GPS and Route Planning
- Audit Management
- Database Management
- Customer Service
- Problem-Solving
- Staff Evaluation
- Team Development
- Employee Supervision
Certification
- Certified, Forklift Operator for (UPS) United Parcel Services & Child Nutrition Services - 28 years
Timeline
Child Nutrition Driver
Wake County Public Schools - Child Nutrition Svcs
03.2018 - Current
Administrative Support Assistant
College Of Veterinary Medicine
05.2007 - 06.2017
PM Operations Supervisor
UPS United Parcel Service
06.1994 - 02.2022
No Degree - HVAC Installation And Repair
Wake Technical Community College
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