Grace Abraham
Kent,OH
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help her team progress forward. Reliable and dedicated team player while also having a hardworking and resourceful approach. A Marketing and Business Management double major ready to assist a company in achieving its future goals and dreams!
Overview
3
3
years of professional experience
Work History
Server
Town Tavern
08.2023 - 12.2023
- Served food and beverages promptly to 60-100 customers with focused attention to each tables individual needs.
- Worked with POS system to place orders, managed 6-20 bills at a time, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized all 6-10 tables to uphold restaurant hygiene standards.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Babysitter
Multiple Families
05.2021 - 08.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated scheduling and times with guardians.
- Assisted 1-3 children with homework assignments and special projects across different subjects.
- Planned fun outings and educational activities to keep children entertained.
- Provided safe transportation to and from school and extracurricular activities.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Server
Olive Garden
10.2022 - 07.2023
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Kept server section of 4-5 tables clean and stocked to increase efficiency while working tables.
- Utilized communication practices with the 10-15 kitchen staff to deliver customer meals in a timely manner.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Hostess
Longhorn Steakhouse
05.2021 - 08.2021
- Greeted between 100-200 customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers by keeping dining area of 60-70 tables ready for every guest.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Education
BBA - Business Management, Marketing, Entrepreneurship
Kent State University
Kent, OH05.2025
- Real Estate
Hondros College of Real Estate
Online05.2024
High School Diploma -
Norton High School
Norton, OH05.2021
Skills
- Idea Development
- Computer Skills
- Critical Thinking
- Time Management
- Conflict Resolution
- Goal Setting
Timeline
Server
Town Tavern
08.2023 - 12.2023
Server
Olive Garden
10.2022 - 07.2023
Babysitter
Multiple Families
05.2021 - 08.2023
Hostess
Longhorn Steakhouse
05.2021 - 08.2021
BBA - Business Management, Marketing, Entrepreneurship
Kent State University
- Real Estate
Hondros College of Real Estate
High School Diploma -
Norton High School
Similar Profiles
Jason RoweJason Rowe
Duty Manager at Town TavernDuty Manager at Town Tavern
Allison CoreyAllison Corey
Server at Town TavernServer at Town Tavern
Courtney JonesCourtney Jones
Server Manager at Town TavernServer Manager at Town Tavern