Grace Adams

* I got hired as the receptionist, was promoted to an assistant manager 3 weeks later, and then was promoted to a community association manager that manages 15 associations after 8 months of being an assistant. I have been a manager for almost 2 years now.

• Developed and adhered to community budgetary restrictions in collaboration with board of directors.
• Responded to Common Area Maintenance (CAM) inquiries.
• Improved community satisfaction by efficiently addressing and resolving homeowner concerns and inquiries.
• Streamlined administrative processes, increasing efficiency in day-to-day operations within the communities managed.
• Oversaw successful community improvement projects, such as landscaping upgrades and facility renovations.
• Increased compliance with association rules by conducting regular inspections and enforcing regulations fairly.
• Negotiated contracts with service providers, securing high-quality services at competitive prices for the associations managed.
• Coordinated communications between residents, board members, contractors, and staff to keep everyone informed about important updates or changes within the communities.
• Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
• Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
• Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
• Enhanced communication between homeowners and board members through regular meetings and detailed reports.
• Held smooth and efficient board meetings with the board of directors and all homeowners that were in attendance.

• Created positive and encouraging environment to motivate athletes to give best efforts.
• Worked individually with players when struggling to enhancer confidence and strengthen court skills.
• Provided guidance and mentorship to volleyball athletes to help reach full potential.
• Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
• Monitored and evaluated performance of athletes to identify weaknesses and provide feedback for further improvement.
• Prepared athletes for special competitions and tournaments.
• Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.
• Encouraged athletes to find creative solutions to problems and maintain motivation.

• Streamlined store operations for increased efficiency, implementing new processes and procedures.
• Developed strong working relationships with staff, fostering a positive work environment.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.