Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace Archbold

South Whitley,IN

Summary

Dedicated customer service professional with strong multitasking and time management skills, committed to delivering exceptional experiences for every client. Proven ability to thrive in fast-paced environments while maintaining organization and motivation. Eager to leverage technical proficiency in software applications to contribute to team success and drive company growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Confinement Officer

Whitley County Sheriffs Department
Columbia City, IN
12.2018 - Current
  • Supervised inmate activities and maintained safety protocols in detention facilities.
  • Conducted regular security checks to prevent disturbances and ensure compliance.
  • Managed inmate records and documentation for accurate tracking and reporting.
  • Trained new staff on policies, procedures, and emergency response protocols.
  • Monitored surveillance systems for potential security breaches or incidents.
  • Responded promptly to emergencies, utilizing de-escalation techniques as necessary.
  • Maintained records of prisoner movements and daily activities.

Veteran

Indiana Army National Guard
Elkhart, IN
05.2016 - 05.2025
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Completed routine maintenance and repair.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

Shipping and Receiving Clerk

Precise Manufacturing
Fort Wayne, IN
01.2023 - 05.2023
  • Processed incoming shipments by verifying contents against packing lists.
  • Operated forklifts and pallet jacks for moving heavy items safely.
  • Maintained accurate inventory records using warehouse management software.
  • Coordinated with suppliers to schedule timely deliveries and pickups.
  • Inspected outgoing shipments for quality and accuracy before dispatching.
  • Collaborated with team members to streamline shipping and receiving workflows.
  • Operated computers to access information related to shipping activities.
  • Obtained required documentation to process shipments and support movement.

Sterile Processing Technician

Parkview Regional Medical Center
Fort Wayne, IN
11.2022 - 05.2023
  • Sterilized surgical instruments using autoclaves and chemical solutions.
  • Inspected and maintained equipment for optimal performance and safety compliance.
  • Prepared sterile trays according to specific surgical procedures and protocols.
  • Collaborated with surgical teams to ensure timely availability of instruments.
  • Trained new staff on sterilization techniques and best practices in the department.
  • Assisted in quality control audits to uphold industry standards in sterile processing.
  • Prepared trays, instrument packs and surgical sets.
  • Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.

Education

Some College (No Degree) - Nursing

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Patient care
  • Infection control
  • Team collaboration
  • Customer service
  • Equipment maintenance
  • Documentation management
  • Medical terminology
  • Attention to detail
  • Positive and professional
  • Verbal and written communication
  • Adaptive team player
  • Microsoft PowerPoint
  • Computer proficiency
  • Sales expertise
  • Customer relations

Certification

  • I have received many certifications through the military to help me enhance my experience.

Timeline

Shipping and Receiving Clerk

Precise Manufacturing
01.2023 - 05.2023

Sterile Processing Technician

Parkview Regional Medical Center
11.2022 - 05.2023

Confinement Officer

Whitley County Sheriffs Department
12.2018 - Current

Veteran

Indiana Army National Guard
05.2016 - 05.2025

Some College (No Degree) - Nursing

Ivy Tech Community College of Indiana

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