Grace Armstrong
Delta,OH
Summary
I am a proficient and caring nursing team member offering outstanding patient experience. I am adept at addressing patient needs with compassionate care and attention to detail. I am diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
5
5
years of professional experience
Work History
STNA
Blue Creek Healthcare
07.2023 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
Customer Service Representative
The Brown Bag Market
02.2021 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers and handled concerns quickly.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Babysitter
Neighbor
01.2019 - 01.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Education
High School Diploma -
Northwest State Community College
Archbold, OH05.2024
High School Diploma -
Owens Community College
Perrysburg, OH05.2024
High School Diploma -
Homeschool
Delta, OH05.2024
Skills
- Indirect Patient Care
- Care Plan Implementation
- Patient-Focused Care
- Direct Patient Care
- Electronic Charting
Extracurricular/ Volunteering
I played on the Delta highschool soccer team until my junior year. I have been playing the violin and piano for ten years. I volunteered as a junior historian at Sauder Village for two years. I also play on the worship team for my church at my youth group.
Timeline
STNA
Blue Creek Healthcare
07.2023 - Current
Customer Service Representative
The Brown Bag Market
02.2021 - 07.2023
Babysitter
Neighbor
01.2019 - 01.2021
High School Diploma -
Northwest State Community College
High School Diploma -
Owens Community College
High School Diploma -
Homeschool
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