Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Armstrong

Columbus

Summary

Dynamic and personable professional with experience as a Tea Ambassador at Zen Cha Tea Salon, excelling in customer service and maintaining a positive environment. Skilled in early childhood development and behavior monitoring, I fostered engaging interactions and achieved high customer satisfaction through attentive service and a calm demeanor.

Overview

2
2
years of professional experience

Work History

Babysitter

10.2023 - Current
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
  • Read stories, sang songs and facilitated creative play.

Tea Ambassador

Zen Cha Tea Salon
05.2023 - 08.2023
  • Maintained clean, organized and professional work environment.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Education

High School Diploma -

Bexley High School
Bexley, OH
05-2025

Skills

  • Personable nature
  • Positive and professional
  • Following directions
  • Early childhood development
  • Behavior monitoring
  • Calm demeanor

Timeline

Babysitter

10.2023 - Current

Tea Ambassador

Zen Cha Tea Salon
05.2023 - 08.2023

High School Diploma -

Bexley High School