Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Ashby

Provo,United States

Summary

-Energetic Housekeeper for quite few years, maintaining and cleaning living spaces. Detail-oriented individual possessing strong work ethic and excellent organizational skills. Proficient in efficiency and positivity; while getting the job done. Committed to finishing tasks on time while exceeding expectations.

-Reliable and upbeat retail worker, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, costumer interaction and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Cashier's Assistant

Costco Wholesale Corp
07.2022 - 04.2023
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items and join reward programs.
  • Removed trash, swept and mopped floors for professional appearance.
  • Retrieved items for customers and verified prices.
  • Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Helped clients transport large or bulky items into vehicles.
  • Scanned store regularly for potential safety or operational issues and reported to management for resolutions.
  • Retrieved and disinfected customer shopping carts and baskets, organizing near store's front entrance for client use.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Learned Member Service and Clothing positions and provided backup at key times.
  • Conducted inventory counts by adding each item in stock and documenting in our system.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Housekeeping Attendant

Holiday Inn & Suites
03.2022 - 06.2022
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
  • Provided laundering services for guests by washing, drying and hanging laundry.
  • Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.

Seasonal Housekeeping Attendant

Glacier National Park Lodges
07.2021 - 09.2021
  • Alerted my manager, peers, and customers of any wild animal (bear) sightings.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Responded to requests from patrons for linens and toiletries.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
  • Interacted and practiced good communication with customers. Responded to any grievances and or questions they had.

Education

High School Diploma -

Nevada Joint Union High School
Grass Valley, CA
06.2021

Skills

  • Hospitality Management
  • Customer Loyalty
  • Customer Retention
  • Storage Organization
  • Guest Issue Resolution
  • Room and Public Space Cleaning
  • Team Support and Collaboration
  • Productivity Standards

Timeline

Cashier's Assistant

Costco Wholesale Corp
07.2022 - 04.2023

Housekeeping Attendant

Holiday Inn & Suites
03.2022 - 06.2022

Seasonal Housekeeping Attendant

Glacier National Park Lodges
07.2021 - 09.2021

High School Diploma -

Nevada Joint Union High School

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Grace Ashby