Grace Baldassano
Jim Thorpe
Summary
Dynamic and dedicated professional with experience at Frey Smiles Orthodontics, excelling in patient care and chairside assisting. Proven ability to enhance patient satisfaction through effective communication and compliance with safety protocols. Skilled in dental imaging, dental terminology and knowledgeable in orthodontics, committed to delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Tsuki Hibachi Steakhouse
08.2024 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed transactions swiftly, handling cash and credit card payments securely.
- Resolved guest complaints professionally, improving overall satisfaction levels.
- Maintained clean and organized dining areas for optimal guest experience.
Orthodontic Assistant
Frey Smiles Orthodontics
11.2022 - 07.2024
- Prepared orthodontic materials and instruments for clinical procedures.
- Reduced appointment wait times with efficient room setup and breakdown between patients.
- Educated patients on oral hygiene practices and appliance care.
- Managed patient records and appointment scheduling efficiently.
- Collaborated with dental team to improve patient experience and outcomes.
- Maintained compliance with safety and infection control protocols.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
Lifeguard
Lake Naomi Club House
05.2021 - 11.2022
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded swiftly to emergencies, providing first aid and CPR as needed.
- Conducted regular inspections of pool facilities to maintain cleanliness and safety standards.
- Educated patrons on water safety rules through demonstrations and verbal instructions.
Education
High School Diploma -
Jim Thorpe Area High School
Jim Thorpe, PADental Hygiene
Fortis Institute
Scranton, PA05-2027
Skills
- Medical Imaging
- HIPAA
- Vital signs
- Anatomy/ Dental knowledge
- Patient care
- Microsoft word
- Dental office experience
- Chairside assisting
- Dental x-ray
- Communication skills
- Orthodontics
- Infection Control Training
- Medical and Dental Terminology
- Computer skills
- Invisalign/ Itero scanning/ Impressions
Certification
Certified Orthodontic Assistant
AOA Certified
AED Certification
CPR Certification
BLS Certification
Driver's License
Languages
English
Timeline
Restaurant Waiter
Tsuki Hibachi Steakhouse
08.2024 - Current
Orthodontic Assistant
Frey Smiles Orthodontics
11.2022 - 07.2024
Lifeguard
Lake Naomi Club House
05.2021 - 11.2022
High School Diploma -
Jim Thorpe Area High School
Dental Hygiene
Fortis Institute