GRACE BARNETT
Mattawan,MI
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
5
5
years of professional experience
Work History
Private Nanny
Keenan Kent
Portage, MI
04.2024 - Current
- Transported children to and from school, extra-curricular activities and play-dates.
- Encouraged developmentally appropriate language skills through conversation and activities.
- Taught reading, arts and crafts and lap play to encourage intellectual development.
- Monitored playtime to prevent overuse of technology, television, or other influences.
- Engaged in after-school activities by assisting with sports practice and homework assignments.
- Regulated children's schedules to balance rest, learning and play.
- Planned age-appropriate educational activities designed to promote learning and development.
- Took children on outings such as parks, library visits, sports events or educational trips.
Lifeguard, Swim Instructor, Locker Room Attendant, Fit Staff Employee, Front Desk Associate
Bronson Athletic Club
08.2019 - Current
- Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions, involving pool rules, and questions.
- Demonstrated knowledge of teaching children how to swim, float, and helping them develop a love for swimming and the water.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions in a kind and informative manner.
- Helped customers update accounts, sign up for new services, and take advantage of special offers.
- Learned how to clean, sanitize, and organize locker rooms to the highest standards to ensure club members had a clean experience.
- Helped provide members with the knowledge to help them exercise in a safe, proper manner.
- Developed professional, yet friendly relationships with regular club patrons.
- Provided unmatched support to fellow Bronson Athletic Club employees in the workplace by learning how to operate in multiple positions throughout the workplace.
Server/Bartender
Buffalo Wild Wings
Kalamazoo, MI
09.2022 - 03.2024
- Provided exceptional customer service to customers while developing professional relationships and accumulating long-standing regular customers.
- Demonstrated skills in memorization in order to learn and operate the computer and POS system.
- Acted as a great team player, helping other servers complete their tasks, as well as my own.
- Cleaned, maintained, and restocked the work environment multiple times per shift.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions in a kind and informative manner.
Receptionist
Lennon Miller O Connor Bartosiewicz P L C
Kalamazoo, MI
11.2021 - 03.2023
- Assisted with special projects assigned by management when required.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Coordinated pick-up and delivery of express mail services.
- Performed data entry tasks into various computer systems accurately and promptly.
- Sorted incoming mail and directed to correct personnel each day.
Fuel attendant, Front desk clerk
Gull Lake Marine Gas Dock
04.2021 - 01.2023
- Helped customers update accounts, sign up for new services, and take advantage of special offers.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions in a kind and informative manner.
- Demonstrated valuable phone skills when helping customers receive detailed answers to their questions and concerns.
- Maximized customer satisfaction by assisting customers in completing purchases, and locating items.
- The work environment is vacuumed and sanitized daily in order to keep a clean workspace for customers and staff.
Education
Associates - exercise science and nutrition
Kalamazoo Valley Community College
12.2024
High School Diploma -
Mattawan Consolidated Schools
Mattawan, MI06.2019
Skills
- Cash register operation
- Multi-tasking
- Customer service
- CPR and First Aid
- Customer greeting
- Problem solving
- Activities planning
- Schedule management
- Phone answering
- Teamwork
- Computer operation
- Typing speed
References
- Kyle First, Manager at Buffalo Wild Wings, 269-718-4305
- Jon Kidd, Gull Lake Marine Gas Dock Manager, 269-303-7353
- Dawn Wendzel, Owner/Manager of Gull Meadow Farms, 269-352-6717
Timeline
Private Nanny
Keenan Kent
04.2024 - Current
Server/Bartender
Buffalo Wild Wings
09.2022 - 03.2024
Receptionist
Lennon Miller O Connor Bartosiewicz P L C
11.2021 - 03.2023
Fuel attendant, Front desk clerk
Gull Lake Marine Gas Dock
04.2021 - 01.2023
Lifeguard, Swim Instructor, Locker Room Attendant, Fit Staff Employee, Front Desk Associate
Bronson Athletic Club
08.2019 - Current
Associates - exercise science and nutrition
Kalamazoo Valley Community College
High School Diploma -
Mattawan Consolidated Schools
Similar Profiles
Adam RuckmanAdam Ruckman
Fuel Hauler/truck driver at Keenan AdvantageFuel Hauler/truck driver at Keenan Advantage
Brandi ChandlerBrandi Chandler
Level 2 Load Coordinator at Xcel Bulk Logistics / Keenan Advantage GroupLevel 2 Load Coordinator at Xcel Bulk Logistics / Keenan Advantage Group
James Y TakamatsuJames Y Takamatsu
Vice President and Actuary at Keenan & AssociatesVice President and Actuary at Keenan & Associates
Amy TomlinsonAmy Tomlinson
Associate Director of Specialized Instruction at Allegan Area ESAAssociate Director of Specialized Instruction at Allegan Area ESA
Noor AlviNoor Alvi
Undergraduate Researcher at Western Michigan University - Dr. StullUndergraduate Researcher at Western Michigan University - Dr. Stull