Grace Bastifell
Englewood
Summary
Dedicated professional with experience in client support and hospitality. Handles client needs with attention to detail and strong communication skills, ensuring satisfaction and comfort. Committed to fostering positive relationships and delivering exceptional service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Caregiver
Live Loved Home Care
Englewood, OH
10.2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health conditions, reporting changes to healthcare professionals.
- Developed personalized care plans in collaboration with families and medical teams.
- Provided companionship and emotional support, enhancing overall well-being of clients.
- Implemented feedback from clients to improve care services and satisfaction levels.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Equestrian Trail Guide
R-Ranch In The Sequoias
Kernville, CA
07.2024 - 10.2025
- Maintained equipment inventory, ensuring availability of essential supplies for daily operations.
- Coordinated closely with fellow guides to manage group sizes appropriately and maintain an enjoyable pace for all participants during multi-guide outings.
- Developed strong relationships with repeat clientele, contributing to increased bookings for guided rides.
- Leveraged knowledge of equine behavior to match guests with appropriate horses, resulting in increased rider confidence and satisfaction.
- Collaborated with ranch management to plan specialized events, such as gymkhanas or breakfast rides.
- Promoted responsible horsemanship through demonstrations and explanations of proper riding techniques.
- Assisted in the training of new trail guides to ensure consistent quality service across all staff members.
Equestrian Trail Guide
Baldwin Lake Stables
Big Bear, CA
02.2024 - 05.2024
- Guided trail rides for diverse groups, ensuring safety and enjoyment throughout the experience.
- Assisted with horse grooming and saddling, enhancing readiness for rides.
- Educated guests on equestrian safety protocols and proper riding techniques.
- Monitored trail conditions and adjusted routes to ensure guest safety and satisfaction.
- Provided ongoing support to novice riders, fostering confidence in riding abilities.
- Enhanced guest experience by leading engaging and informative guided trail rides.
Banquet and Restaurant Server
San Diego Safari Park
Escondido, CA
08.2023 - 02.2024
- Provided exceptional customer service during food and beverage events, ensuring guest satisfaction.
- Assisted in setting up and breaking down banquet spaces for various events.
- Delivered food and beverages efficiently while maintaining a clean and organized service area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Handled guest inquiries and resolved issues promptly to enhance dining experience.
- Adapted quickly to changing priorities in fast-paced dining environments, demonstrating flexibility and teamwork.
Education
High School Diploma -
Scripps Ranch High School
San Diego, CAAssociate of Science - Veterinary Technician
Penn Foster Career School
Scranton, PA06-2028
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Strong communication skills
- Record keeping and reporting
- Adaptive problem solving
- Guest relations
- Attention to detail
Timeline
Caregiver
Live Loved Home Care
10.2025 - Current
Equestrian Trail Guide
R-Ranch In The Sequoias
07.2024 - 10.2025
Equestrian Trail Guide
Baldwin Lake Stables
02.2024 - 05.2024
Banquet and Restaurant Server
San Diego Safari Park
08.2023 - 02.2024
High School Diploma -
Scripps Ranch High School
Associate of Science - Veterinary Technician
Penn Foster Career School