Grace Bedard
Westminster,MA
Summary
Hardworking student and committed to learn and collaborate on a team. Proven leadership focused advocating needs for others.
Overview
3
3
years of professional experience
Work History
Hostess
110 Grill
06.2023 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Partnered with servers to quickly address any potential issues related to food allergies or dietary restrictions, ensuring a positive dining experience for all guests.
Waitress
Westminster Cafe
10.2022 - 02.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, and took drink orders.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Hostess
1761 Old Mill Restaurant
06.2021 - 07.2022
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Used cash registers and credit card machines to cash out customers.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Education
Bachelor of Science - Psychology
University of Connecticut
Storrs, CT05.2027
High School Diploma -
Francis W. Parker Charter Essential School
Devens, MA05.2023
Skills
- Leadership
- Hard Working
- Perseverance
- Patience
- Compassion
- Collaborator
- Problem Solver
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess
110 Grill
06.2023 - Current
Waitress
Westminster Cafe
10.2022 - 02.2023
Hostess
1761 Old Mill Restaurant
06.2021 - 07.2022
Bachelor of Science - Psychology
University of Connecticut
High School Diploma -
Francis W. Parker Charter Essential School
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