Grace Bergmark
Philadelphia
Summary
Adaptable professional with extensive experience in food service. Known for strong teamwork and attention to detail, consistently fostering positive customer relationships and enhancing operational efficiency through effective training and collaboration. Utilizes effective communication to ensure customer satisfaction and team coordination.
Overview
5
5
years of professional experience
Work History
Deli Associate
Marinucci's Deli
Philadelphia, PA
03.2021 - Current
- Trained new staff on deli operations and customer service best practices.
- Ensured proper stock rotation to maintain freshness.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Prepared a variety of deli products, ensuring adherence to health and safety standards.
- Developed efficient workflows to enhance product preparation and service speed.
Barista
Starbucks
Philadelphia, PA
03.2021 - 05.2022
- Prepared and served high-quality beverages and food items to customers.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Operated espresso machines and other coffee equipment efficiently during peak hours.
- Fostered positive customer relationships through exceptional service and product knowledge.
- Collaborated with team members to streamline workflows, enhancing overall store efficiency.
- Maintained regular and consistent attendance and punctuality.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Education
High School Diploma -
Archbishop Ryan High School
Philadelphia, PAAssociate of Science - Radiologic Science
Holy Family University
Philadelphia, PA05-2027
Skills
- Cleaning and sanitizing
- Safe food handling practices
- Customer engagement
- Friendly and outgoing
- Time management
- Team player
- Active listener
- Exceptional customer service
- Adaptive and creative
- Excellent memory
Timeline
Deli Associate
Marinucci's Deli
03.2021 - Current
Barista
Starbucks
03.2021 - 05.2022
High School Diploma -
Archbishop Ryan High School
Associate of Science - Radiologic Science
Holy Family University