Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Grace Bishop

Grand Forks

Summary

Customer service worker of 6 years seeking employment at Rapids Brewing Co.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

Dairy Queen Grill & Chill
Grand Forks
03.2019 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Salesperson

Palm Beach Tanning Salon
Grand Forks
03.2023 - 06.2023
  • Reset store displays for special events and seasonal merchandise changes.
  • Advised customers on the latest product features and benefits.
  • Listened to customer needs to identify and recommend best products and services.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Posed as models for advertising, artistic creation and display of goods.
  • Operated equipment and machinery according to safety guidelines.

Education

High School Diploma -

Red River High School
Grand Forks, ND
01-2021

Some College (No Degree) - Business

University of North Dakota
Grand Forks, ND

Skills

  • High-Pressure Performance
  • Reliability
  • Time management
  • Conflict resolution
  • Customer service
  • Teamwork and collaboration
  • Friendly, positive attitude

Certification

  • ServSafe certified

References

References available upon request.

Timeline

Salesperson

Palm Beach Tanning Salon
03.2023 - 06.2023

Manager

Dairy Queen Grill & Chill
03.2019 - Current

High School Diploma -

Red River High School

Some College (No Degree) - Business

University of North Dakota

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Grace Bishop