Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Bourke

Elk Grove Village,IL

Summary

Dynamic sales professional with proven expertise in driving customer satisfaction and boosting sales at Trader Joe's and Sunglass Hut. Recognized for exceptional people skills and teamwork, ability to effectively upsell products, and enhance repeat customer rates. Committed to achieving goals, I thrive in dynamic environments and leverage problem-solving skills to exceed expectations.

Overview

4
4
years of professional experience

Work History

Crew Member

Trader Joe's
07.2023 - Current
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Provided great customer service by assisting guests and addressing concerns.
  • Contributed to increased sales by upselling items and promoting limited-time items.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Worked well with managers by listening to their recommendations and adjusting my conduct.

Sales Associate

Sunglass Hut at Macy's
01.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Education

Associate of Arts - Marketing

William Rainey Harper College
Palatine, IL
05-2026

Skills

  • Problem-solving skills
  • Teamwork and collaboration
  • Excellent people skills
  • Goal oriented
  • Sales expertise

Timeline

Crew Member

Trader Joe's
07.2023 - Current

Sales Associate

Sunglass Hut at Macy's
01.2022 - 08.2022

Associate of Arts - Marketing

William Rainey Harper College
Grace Bourke