Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Timeline
Generic

Grace Bowman

Feasterville,PA

Summary

I am a second year student currently pursuing studies in Security and Risk Analysis at Pennsylvania State University. Hardworking employee with customer service experience, multitasking and time management abilities. Currently looking to obtain an entry-level internship to help launch my career while achieving company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Volunteer Firefighter

Feasterville Fire Company
09.2019 - Current
  • Responded quickly to emergency calls, providing medical aid where necessary.
  • Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
  • Participated in regular drills and training sessions to keep skills up-to-date.
  • Conducted public education programs about fire safety topics, such as smoke alarms and home escape plans.

Office Assistant

C&M Commercial Mortgage & Business Financing
05.2023 - 08.2023
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Maintained an organized filing system of paper documents and electronic files.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Lifeguard

American Pools
05.2023 - 08.2023
  • Monitored swimmers to ensure safety in the pool area.
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Enforced all safety regulations and posted rules for patrons.
  • Performed regular cleaning and maintenance of pool equipment.

Barista

Starbucks
02.2022 - 06.2022
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Brand Ambassador

American Eagle Outfitters, Inc
09.2020 - 03.2021
  • Developed and executed brand awareness campaigns to increase customer engagement.
  • Greeted customers and provided assistance with store inquiries.
  • Processed customer payments accurately and efficiently.
  • Assisted in stocking shelves with merchandise.
  • Operated cash register to process cash, check, and credit card transactions.
  • Handled returns of merchandise in accordance with company policy.
  • Responded to customer complaints in a professional manner.

Lifeguard/Swim Instructor

Bensalem School District
09.2019 - 06.2020
  • Instructed swimmers on proper stroke technique, including freestyle and backstroke.
  • Provided feedback to swimmers on their progress in a positive and encouraging manner.
  • Organized classes of up to 10 children at a time while ensuring a safe learning environment.
  • Monitored student development during class activities and provided individual instruction when necessary.

Lifeguard/Swim Instructor

Neshaminy School District
03.2019 - 03.2020
  • Provided swimming instruction to individuals and groups of all ages.
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
  • Instructed participants on water safety rules and regulations.
  • Updated records of attendance, skill levels achieved and other relevant information for each student.
  • Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.

Education

Undergraduate -

Pennsylvania State University
State College, PA
05.2026

High School Diploma -

Neshaminy High School
Langhorne, PA
06.2022

Skills

  • Java Programmer
  • SQL Programmer
  • Excel Spreadsheets
  • Application Design
  • Social Media Knowledge
  • Burning Building Entry Tactics
  • Public Assistance and Support
  • Fire Control
  • Emergency Response
  • First Aid
  • Swim Instruction
  • Pool Operations
  • Public Safety
  • Beverage Preparation
  • Cash Handling
  • Food Preparation
  • Customer Engagement
  • Sales
  • Customer Service
  • Bookkeeping
  • Spreadsheet Management

Certification

  • Lifeguarding/First Aid/CPR/AED, 05/2021, 05/2023
  • Firefighter I, 10/2021, Present

Affiliations

  • Member of Sigma Delta Tau - Phi Chapter
  • Sigma Delta Tau THON committee
  • Involved in student council in High School
  • Varsity Swim Team
  • Women in Technology Event

Timeline

Office Assistant

C&M Commercial Mortgage & Business Financing
05.2023 - 08.2023

Lifeguard

American Pools
05.2023 - 08.2023

Barista

Starbucks
02.2022 - 06.2022

Brand Ambassador

American Eagle Outfitters, Inc
09.2020 - 03.2021

Volunteer Firefighter

Feasterville Fire Company
09.2019 - Current

Lifeguard/Swim Instructor

Bensalem School District
09.2019 - 06.2020

Lifeguard/Swim Instructor

Neshaminy School District
03.2019 - 03.2020

Undergraduate -

Pennsylvania State University

High School Diploma -

Neshaminy High School

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