Grace Brown
Fredericksburg,VA
Summary
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Restaurant Supervisor
Smashburger
Gainesville, VA
09.2018 - Current
- This position requires handling money transactions, serving guests and attending to their needs, being organized and using time efficiently
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
Delivery Driver
DoorDash
Fredericksburg, VA
06.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Delivery Driver
Instacart
Fredericksburg, VA
11.2020 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Stylist
Windsor Fashions
Woodbridge, VA
08.2021 - 11.2021
- Monitored current trends to understand fashions and better serve customer needs.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Cao clerk
Giant Food Stores LLC
Gainesville, VA
06.2020 - 05.2021
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Sales Representative
Cutco
Gainesville, VA
11.2020 - 01.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Brand Ambassador
Karmas Kloset
Springfield, VA
10.2019 - 11.2019
- Demonstrated the products that were marketed to show consumers how the products can work for them
- Organized events for the brand to be recognized
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
Education
Graduate -
Battlefield High School
Haymarket, VA06.2020
Certification - Fashion Modeling
Barbizon
Arlington, VA06.2019
Skills
- Customer Service
- Organizational Skills
- Fast learner
- Efficiency and Time Management
- Documentation
- Restaurant Experience
- Cash Handling
- Sales
- Dependability and Honesty
- Valid Driver's License
- Product and Service Knowledge
- Phone Calls
- Preparing Reports
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Stylist
Windsor Fashions
08.2021 - 11.2021
Delivery Driver
DoorDash
06.2021 - Current
Delivery Driver
Instacart
11.2020 - Current
Sales Representative
Cutco
11.2020 - 01.2021
Cao clerk
Giant Food Stores LLC
06.2020 - 05.2021
Brand Ambassador
Karmas Kloset
10.2019 - 11.2019
Restaurant Supervisor
Smashburger
09.2018 - Current
Graduate -
Battlefield High School
Certification - Fashion Modeling
Barbizon
Similar Profiles
Janus C. ChalicoJanus C. Chalico
Front of House Employee at SmashburgerFront of House Employee at Smashburger
NANCY GERACENANCY GERACE
Training General Manager at SmashburgerTraining General Manager at Smashburger
Edwin RotgerEdwin Rotger
Guest Services Associate at SmashburgerGuest Services Associate at Smashburger
Ethan Joel Quintero LizanoEthan Joel Quintero Lizano
Entrenador at SmashBurgerEntrenador at SmashBurger
A'mya ToddA'mya Todd
Logistics Associate at AmazonLogistics Associate at Amazon