Grace Burross
Fort Worth,TX
Summary
Dynamic and adaptable professional with extensive experience at American Airlines, showcasing exceptional customer service and decision-making skills. Excelled in high-pressure environments, evidenced by leading promotional events at Hooters. Demonstrated dedication and teamwork, ensuring safety and enhancing customer experiences with humor and grace.
Overview
5
5
years of professional experience
Work History
Bartender/Waitress/Promotional Model
Hooters
06.2020 - Current
- Worked in a fast pace environment.
- Demonstrated diligence and consistent dedication to the company.
- Selected to represent the company through promo events.
- Selected to train new hires in restaurant procedures and customer service standards.
- Selected to speak at promo events.
- Modeled in editorial shoots for the Hooters Calendar.
- Created a welcoming environment with humor and grace.
American Airlines Flight Attendant
American Airlines
09.2022 - 10.2023
- Ensure safety and comfort of customers onboard aircraft.
- Perform pre-flight safety checks.
- Verify aircraft and passenger compliance with policies and safety guidance.
- Resolve passenger conflicts and medical emergencies during flights.
- Demonstrate communication between flight deck and cabin crew to promote smooth operations.
- Learned how reserve/line schedules are to be operated and performed.
- Show reliability and time management by signing into trips an hour prior to departure.
Education
High School Diploma -
W.E. Boswell High School
Saginaw, TX05.2021
Skills
- FAA Regulations
- Time Management
- Flexibility
- Team work
- Hospitality
- Customer Service
- Emergency Response coordination
- Public Speaking
Honors/Training
- Hired at American Airlines (June 2022)
- Received Wings as an FA (2022)
- Progression in Private Pilot license
- Completion of 6 weeks Flight attendant training (September 2022-October 2022)
- Hired at Hooters (June 2020)
- Selected for the Hooters International pageant (2024)
- Featured in the 2025 Hooters Calendar
- Won the Title of Miss Give a Hoot Pageant (2023)
- Selected and placed in multiple regional pageants
- 3 year varsity dance team member and officer (2017-2020)
- 3 year member of the FCCLA
- 16 years of ballet training at Margo Dean school of Ballet (2003-2019)
Timeline
American Airlines Flight Attendant
American Airlines
09.2022 - 10.2023
Bartender/Waitress/Promotional Model
Hooters
06.2020 - Current
High School Diploma -
W.E. Boswell High School
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