Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Cohan

Pittsfield,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Showroom Supervisor

Farnsworth Fine Cannabis Company
08.2023 - Current
  • Developed strong customer relationships by providing personalized assistance and addressing their needs promptly.
  • Boosted customer loyalty by developing targeted outreach programs aimed at repeat clientele.
  • Present and sell company products and services to new and existing customers
  • Prospect and contact potential customers
  • Resolve customer inquiries and complaints
  • Create sales material to present to customers
  • Operate following 935 CMR 500 Cannabis Control Commission guidelines

Playground Leader and Supervisor

Pittsfield City Hall Playground Program
07.2018 - 08.2021
  • Helped parents fill out paperwork to join the program
  • Supervised children and leaders on the playground and surrounding areas
  • Resolved conflicts when necessary
  • Maintained safety and security of all youth under care
  • Responsible for coordinating kids' early dismissal on days canceled due to weather.

Beauty Team Member

Target
10.2018 - 12.2020
  • Educated customers about the brand to incite excitement about the company's mission and values
  • Responded to customer questions and requests in a prompt and efficient manner
  • Used time efficiently when not serving customers, including stacking products, putting items back in their proper place and taking out defectives
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.

Volunteer

Link Leaders Program
01.2018 - 01.2019
  • Mentored and guided the freshmen through the year to help them be successful during the transition to high school
  • Facilitated freshman's success by building and connecting personal relationships inside and outside of school.

Cashier Sales Associate

Rustic Works
01.2017 - 01.2018
  • Sole responsibility for store opening and closing duties
  • Welcomed customers into the store and helped them locate items
  • Resolved customer complaints in a friendly, service-oriented manner
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Completed all point of sale opening and closing procedures, including counting the daily receipts and balancing the register.

Education

Communication, Media and Culture

University of Tampa
Tampa, FL
07.2023

Communication

Monmouth University
West Long Branch, NJ
05.2021

Skills

  • Computer literacy
  • Marketing coordination
  • Customer relationship management
  • Decision making
  • Team leadership
  • Interpersonal skills
  • Problem-solving
  • Adaptability
  • Event Planning
  • Client Relationships

Timeline

Showroom Supervisor

Farnsworth Fine Cannabis Company
08.2023 - Current

Beauty Team Member

Target
10.2018 - 12.2020

Playground Leader and Supervisor

Pittsfield City Hall Playground Program
07.2018 - 08.2021

Volunteer

Link Leaders Program
01.2018 - 01.2019

Cashier Sales Associate

Rustic Works
01.2017 - 01.2018

Communication, Media and Culture

University of Tampa

Communication

Monmouth University

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Grace Cohan