Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
Generic

Michael Connell

Newaygo

Summary

Professional motivator with strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and ensuring consistent performance. Skilled in communication, leadership, and fostering positive work environment. Known for driving engagement and inspiring others to reach their full potential.

Results-driven professional with solid history in motivational roles, known for fostering positive change and encouraging growth. Expertise in developing and implementing motivational strategies that align with organizational goals. Highly reliable and adaptable, with strong focus on teamwork and achieving results.

Dynamic individual with hands-on experience in wrestling, and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

13
13
years of professional experience

Work History

Sales Associate

Rent Smart
Grant, MI
03.2022 - 06.2022
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained accurate inventory records using point-of-sale systems.
  • Processed transactions efficiently, ensuring customer satisfaction at checkout.
  • Collaborated with team members to optimize store presentation and layout.
  • Engaged with customers to understand needs and provide tailored recommendations.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Retail Assistant Manager

True Value Hardware Store
Grant, MI
11.2021 - 03.2022
  • Assisted in managing daily store operations and ensuring excellent customer service.
  • Trained new staff on product knowledge and company policies to enhance performance.
  • Coordinated inventory management processes, optimizing stock levels and reducing shortages.
  • Supported merchandising efforts by arranging displays to promote seasonal promotions effectively.
  • Monitored sales trends, providing insights to improve product placement and sales strategies.
  • Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
  • Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
  • Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Fostered a positive work environment, promoting teamwork and open communication among staff members.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Increased repeat business from loyal customers through personalized assistance in product selection while developing rapport with clientele.
  • Trained and developed new employees for ease of transition into team.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Enhanced customer satisfaction by effectively resolving escalated issues and providing exceptional service.

Electrical Apprentice

Swanson Electrical Services
Sparta, MI
11.2016 - 12.2018
  • Assisted in installation and maintenance of electrical systems, ensuring compliance with safety regulations.
  • Collaborated with senior electricians to troubleshoot and resolve electrical issues efficiently.
  • Utilized hand and power tools for wiring, conduit installation, and equipment repairs.
  • Participated in job site inspections to assess project requirements and safety protocols.
  • Conducted routine testing of electrical circuits to verify functionality and adherence to codes.
  • Learned to read blueprints and technical diagrams, enhancing understanding of project specifications.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
  • Installed new electrical components and fixtures safely and tested systems to enhance power flow.
  • Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
  • Handled installation of electrical components by splicing, joining, and connecting wire.
  • Contributed to a positive work environment by maintaining professionalism and adhering to company policies at all times.
  • Demonstrated adaptability by working effectively in various settings such as residential, commercial, and industrial sites.

0621 Field Radio Operator

Marine Corps
Kaneohe, HI
06.2009 - 06.2013
  • Operated and maintained tactical communication equipment for mission-critical operations.
  • Coordinated radio transmissions, ensuring clarity and accuracy during field exercises.
  • Conducted regular equipment inspections to ensure operational readiness and reliability.
  • Trained new personnel on effective communication protocols and equipment usage.
  • Developed troubleshooting procedures for resolving communication system issues in the field.
  • Collaborated with team members to enhance operational efficiency during training exercises.
  • Implemented best practices for radio safety and security in high-stakes environments.
  • Managed inventory of valuable communication assets, ensuring adequate supplies were available for mission requirements while minimizing waste due to obsolescence or damage.
  • Supported mission success by providing clear and concise communications during high-pressure situations.
  • Streamlined information flow with efficient radio message handling, ensuring timely delivery to appropriate parties.
  • Improved team coordination through effective use of radio communication equipment and protocols.
  • Enhanced communication capabilities by installing and maintaining field radio equipment.
  • Ensured reliable communication for tactical operations by troubleshooting and repairing radio systems.
  • Conducted hands-on training sessions, instructing fellow service members on proper use of field radios and related equipment for optimal performance during missions.
  • Increased operational efficiency with accurate frequency management and signal encryption.
  • Put together and configured antennas, power sources and other equipment to establish communications.
  • Followed schedules and procedures for changing frequencies and cryptographic codes.
  • Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.
  • Oversaw team of [Number] personnel, delivered training and maintained deployability of communications packages.

Education

No Degree - Leadersip in Ministry

Grace Bible College
Grand Rapids, MI

High School Diploma -

Reeths-Puffer High School
Muskegon, MI
06-2009

No Degree - Business Administration And Management

Cornerstone University
Grand Rapids, MI

No Degree - Electrical Studies

GRCC
Grand Rapids, MI

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Flexible schedule
  • Verbal/written communication
  • Conflict resolution
  • Complex Problem-solving
  • Professional demeanor
  • Adapt to diverse groups
  • Strategic planning

Accomplishments

  • 2X State Qualifier
  • 1X All-State Honor (4th Place)
  • 3 years of coaching wrestling
  • 5 years leading men's ministry
  • 3 years leading a dad's program
  • 2 years leading a marriage ministry

Affiliations

  • Kent City Wrestling Club
  • Sparta Wrestling Club
  • New Life Fellowship Church
  • Insight Pregnancy Services

Interests

  • Wrestling
  • Hunting
  • Camping
  • Weight Lifting
  • Program Building
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Passionate about balancing physical health with mental and emotional wellness
  • Volunteering with youth sports programs as a coach
  • Participating in fundraising events to support local charities, schools, or community projects

Timeline

Sales Associate

Rent Smart
03.2022 - 06.2022

Retail Assistant Manager

True Value Hardware Store
11.2021 - 03.2022

Electrical Apprentice

Swanson Electrical Services
11.2016 - 12.2018

0621 Field Radio Operator

Marine Corps
06.2009 - 06.2013

No Degree - Leadersip in Ministry

Grace Bible College

High School Diploma -

Reeths-Puffer High School

No Degree - Business Administration And Management

Cornerstone University

No Degree - Electrical Studies

GRCC